Stephanie Starr
Summary
Dedicated Radiology professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company success.
Overview
28
28
years of professional experience
Work History
Operations Coordinator II
Envision Physician Services
11.2022 - 04.2024
- Collaborated with multiple area managers within the Radiology division to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Streamlined operations by implementing efficient processes and procedures.
- Ensured compliance within Radiology regulations, keeping accurate records and managing audits as required.
Operations/Support Manager
Envision Physician Services
05.2018 - 11.2022
- Enhanced team productivity by providing ongoing training and development opportunities.
- Oversaw daily operations, delegating tasks effectively to ensure smooth functioning of the department.
- Coordinated employee schedules, optimizing staffing levels to meet fluctuating workload demands without compromising service quality or efficiency.
- Collaborated with other departments to streamline inter-departmental communication and workflows for increased efficiency.
- Monitored performance metrics, identifying areas for improvement and driving continuous process enhancements.
Operations Coordinator II
Sheridan Healthcorp
10.2017 - 05.2018
- Collaborated with Radiology leadership & managers to evaluate needs and optimize operational plans.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
Radiology Liaison
Sheridan Healthcorp
09.2014 - 10.2017
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Streamlined information flow for increased efficiency by implementing a centralized document management system.
- Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
Logistic Support Coordination Lead
ONRAD Inc
12.2013 - 08.2014
- Collaborated with cross-functional teams to optimize logistics operations and align with company objectives.
- Created detailed reports on logistics performance, presenting findings to senior management for informed decision making.
- Enhanced customer satisfaction, coordinating on-time delivery of reporting and addressing concerns promptly.
- Developed contingency plans to minimize disruptions caused by unforeseen events such as natural disasters or technology issues.
Radiology Coordinator Supervisor
Alliance Imaging
08.2010 - 12.2013
- Improved patient satisfaction by streamlining reporting turn around times and follow-up processes.
- Facilitated seamless communication between radiology staff and other medical professionals, improving interdisciplinary teamwork.
- Spearheaded efforts to improve patient education materials regarding various diagnostic imaging tests available at the facility.
- Facilitated interdepartmental collaboration on complex cases requiring multiple imaging modalities.
Radiologist Personal Aide
Nevada Physician Imaging
06.2005 - 12.2009
- Maintained strong relationships with internal & referring physicians through consistent communication regarding patient findings and recommendations
- Collaborated with lead radiologists to develop specialized imaging protocols to include implementation of improved workflow process to manage and maintain Mammography reporting
- Increased department efficiency by maintaining accurate records of patient history, diagnoses, and treatments
- Provided direct assistance to all Onsite Radiologists to include management of all incoming physician calls, loading comparison films and maintaining credentialing folders for all Radiologists
Medical Records Clerk
Nevada Physician Imaging
06.2005 - 12.2009
- Provide excellent patient and physician relations
- Managed & maintained all patient records to include track transporting of films to facilities, purge and/or archiving of records
- Managed & maintained physician files on Avreo system
Data Entry/Courier
File Management Services
10.1999 - 06.2005
- Managed & maintained client medical records and radiology films for multiple facilities
- Managed reviews of records for compliancy & federal regulations to include the purging & disposed of records and films
- Answer multi-lined phone system and maintain constant client relations
- Pickup and delivered interoffice mail, medical records, and radiology films
- Transported radiology machines and office furniture
Office Manager/Account
Acadia Management
05.1996 - 10.1999
- Managed and maintain two separate mobile home parks
- Collected weekly and monthly payments from tenants
- Maintain all company expenses, payroll & bookkeeping
- Oversaw any and all repairs to rentals
Education
Bachelors in Healthcare Administrator -
Ashford University
05.2012
Certificate of Completion in Phlebotomy -
CCSN
Las Vegas, NV12.2008
Graduation of High school studies. -
Rancho High School
Las Vegas, NV12.1994
Skills
- Process Implementation/Improvements
- Conflict Mediation across multiple departments
- Operations / Risk Management
- Quality Assurance / Compliance Management
- Teamwork and Collaboration
- Strategic Planning
- Data Management & Analysis
- Proficient in Microsoft, multiple PACs, RIS and EMR systems
References
Personal References available upon request
Timeline
Operations Coordinator II
Envision Physician Services
11.2022 - 04.2024
Operations/Support Manager
Envision Physician Services
05.2018 - 11.2022
Operations Coordinator II
Sheridan Healthcorp
10.2017 - 05.2018
Radiology Liaison
Sheridan Healthcorp
09.2014 - 10.2017
Logistic Support Coordination Lead
ONRAD Inc
12.2013 - 08.2014
Radiology Coordinator Supervisor
Alliance Imaging
08.2010 - 12.2013
Radiologist Personal Aide
Nevada Physician Imaging
06.2005 - 12.2009
Medical Records Clerk
Nevada Physician Imaging
06.2005 - 12.2009
Data Entry/Courier
File Management Services
10.1999 - 06.2005
Office Manager/Account
Acadia Management
05.1996 - 10.1999
Bachelors in Healthcare Administrator -
Ashford University
Certificate of Completion in Phlebotomy -
CCSN
Graduation of High school studies. -
Rancho High School
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