Summary
Overview
Work History
Education
Skills
Timeline
Stephanie Steffan

Stephanie Steffan

Lake Stevens,WA

Summary

I have done a ton of house keeping and work efficiently and on que. Keeping people feeling satisfied with my work. Listen to details and get the job done efficiently

Overview

11
11
years of professional experience

Work History

Seafood Team Leader

QFC
Seattle, Washington
10.2022 - 06.2024
  • Managed customer complaints regarding product quality or service issues promptly and professionally.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer relations.
  • Developed training materials for new hires on food safety regulations, sanitation practices, customer service standards.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Trained and supervised a team of seafood workers in proper handling, storage and preparation techniques.

Deli Clerk

Town and Country Market
Seattle , Washington
01.2015 - 10.2022
  • Prepared all food orders according to customer specifications.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health regulations regarding food handling and sanitation standards.

Deli Clerk

Town and Country Market
Seattle, Washington
10.2015 - 06.2022
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Adhered to health and safety standards while preparing food.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Stocked shelves with fresh items daily.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Assisted customers with selecting products from the deli case or menu board.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.

Housekeeper

Mrs Clean Cleaning Services
Lynnwood, Washington
04.2013 - 10.2015
  • Cleaned homes for clients based on how many hrs where provided.
  • Stocked car daily
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Disinfected telephones, light switches and other frequently touched objects.

Housekeeper

Merrill Gardens
Marysville, Washington
10.2014 - 09.2015
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Followed safety procedures when handling hazardous materials.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Ensured that all health standards were met during cleaning operations.

Education

High School Diploma -

Woodway Sr High , Edmonds, WA
06-1982

Skills

  • Seafood Preparation
  • Sanitation Procedures
  • Merchandising Strategies
  • Recipe creation
  • Cost Control
  • Waste Reduction
  • Food safety understanding
  • Placing orders
  • Sanitizing surfaces
  • Sanitation Practices
  • Stock Rotation
  • Temperature Monitoring

Timeline

Seafood Team Leader - QFC
10.2022 - 06.2024
Deli Clerk - Town and Country Market
10.2015 - 06.2022
Deli Clerk - Town and Country Market
01.2015 - 10.2022
Housekeeper - Merrill Gardens
10.2014 - 09.2015
Housekeeper - Mrs Clean Cleaning Services
04.2013 - 10.2015
Woodway Sr High - High School Diploma,

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Stephanie Steffan