Stephanie Stephens
Cartersville,GA
Summary
Adept at enhancing patient outcomes and streamlining clinic operations, my tenure at Walmart Health Center showcased my proficiency in HIPAA Compliance and team leadership. Skilled in EMR/EHR and fostering a supportive environment, I significantly contributed to operational efficiency and privacy management, embodying a results-driven approach with a focus on regulatory compliance and patient care excellence. Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
28
28
years of professional experience
Work History
Registered Medical Assistant
Walmart Health Center
11.2019 - 08.2024
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing, and scanning documents.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained strict confidentiality while handling sensitive patient information by HIPAA guidelines.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Oriented and trained new staff on proper procedures and policies.
Health Service Technician Lead
Northwest Regional Hospital
10.1998 - 08.2022
- Reduced wait times for patients by efficiently managing the flow of appointments and coordinating with other healthcare professionals.
- Served as a mentor for junior Health Service Technicians, sharing knowledge on best practices while fostering a supportive learning environment.
- Provided comprehensive training on new equipment and procedures for all staff members, enhancing knowledge and skillsets while improving patient outcomes.
- Demonstrated expertise in various diagnostic procedures, enabling accurate assessment of patient conditions for appropriate treatment recommendations.
- Contributed to team success by consistently supporting colleagues in their tasks and offering assistance when needed.
- Managed inventory levels effectively through regular tracking of supply usage trends – ordering necessary items before depletion occurred so no gaps in service provision arose from insufficient materials on hand.
- Recruited, oriented, and trained healthcare staff members.
- Managed team schedule and workflow between jobs.
- Cared for patients by providing personal assistance and ambulation.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Operated and maintained medical equipment used to diagnose and treat patients.
Registered Medical Assistant
Floyd Urgent Care
06.2016 - 12.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Prepared lab specimens for diagnostic evaluation.
Registered Medical Assistant
Harbin Clinic Pediatrics
07.2018 - 11.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Taught patients about medications, procedures, and care plan instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Registered Medical Assistant
Princeton Lakes Pediatrics
12.2016 - 01.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Prepared and administered medications to alleviate patient symptoms.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Nursing Assistant
Rome Health Care
10.1996 - 09.1998
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH09.2024
Associate of Applied Science - Medical Assisting
Lincoln College of Technology
Marietta, GA01.2016
Certificate MOA, GOA - Nursing
North Georgia Technical College
Rome, GA10.2000
Skills
- Medical Terminology
- Immunization Administration
- HIPAA Compliance
- Laboratory Specimen Collection
- EMR / EHR
- CPR
- Medical office administration
- Appointment Setting
- Direct Patient Care
- Regulatory Compliance
- Privacy and confidentiality
- Inventory Management
- Clinical Documentation
Timeline
Registered Medical Assistant
Walmart Health Center
11.2019 - 08.2024
Registered Medical Assistant
Harbin Clinic Pediatrics
07.2018 - 11.2019
Registered Medical Assistant
Princeton Lakes Pediatrics
12.2016 - 01.2017
Registered Medical Assistant
Floyd Urgent Care
06.2016 - 12.2020
Health Service Technician Lead
Northwest Regional Hospital
10.1998 - 08.2022
Certified Nursing Assistant
Rome Health Care
10.1996 - 09.1998
Bachelor of Science - Health Administration
Southern New Hampshire University
Associate of Applied Science - Medical Assisting
Lincoln College of Technology
Certificate MOA, GOA - Nursing
North Georgia Technical College
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