Stephanie Stevenson
Colorado Springs,CO
Summary
Senior Project Manager/ Product Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced in overseeing diverse groups of developers, analysts, and quality professionals involved in complex projects. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven and collaborative IT Project Manager offering 15+ years' experience in managing assets, mitigating risks and overseeing projects. Creative and focused with the dedication and fortitude to deliver exceptional and efficient work. Bringing an excellent attention to detail, organized nature and dedication to continuous process improvement. Focused Project Manager bringing 15+ years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.
Overview
25
25
years of professional experience
Work History
MANAGER OF IT PMs– SENIOR IT PROJECT MANAGER | RTE
biBerk Insurance
Remote - Colorado
06.2022 - 02.2024
- Led an integral team with outstanding communication, collaboration, and attention to detail
- Worked cohesively with developer catalysts to improve our agile maturity each sprint
- Worked as a catalyst to cross-functional collaboration and related sprint activities within the constraint of scope, quality, and time for each of our initiatives
- Managed strategic and efficiency optimization initiatives to achieve operational goals
- Performed as a Scrum Master ceremonies for 10 Development teams that were each assigned a different business domain within biBerk website and background applications
- Managed a team of 5 Project Managers that each provided support to all IT Development teams
- Worked directly with Sales Leadership, Executives, Business Analysts, QAs, and Product Owners to ensure that the implementation of items are completed in a timely manner
- Created and Monitored ADO Dashboards and Backlogs to manage the 10 development teams in house
- Revamped the biBerk Project Management process to Agile/Scrum Methodology from a Waterfall process
- Experience in a Technical Project Management/Project Leadership role
- Managed strategy and efficiency of Development teams to ensure operational goals
- Identified and documented problem statements, objective and target dates for each in-house initiative
- Accurately tracked and communicated project status’ to executives and leadership team on a weekly basis
- Mitigated risks and escalated issues when necessary to retain project schedule
- Release Train Engineer responsible for managing agile process and production deployments.
SR PROJECT & PRODUCT MANAGER
OSG
Arizona | Remote
01.2018 - 06.2022
- Led an integral team with outstanding communication, collaboration, and attention to detail
- Worked cohesively with developer catalysts to improve our agile maturity each sprint
- Worked as a catalyst to cross-functional collaboration and related sprint activities within the constraint of scope, quality, and time for each of our initiatives
- Managed strategic and efficiency optimization initiatives to achieve operational goals
- Performed as a Scrum Master ceremonies for 10 Development teams that were each assigned a different business domain within biBerk website and background applications
- Managed a team of 5 Project Managers that each provided support to all IT Development teams
- Worked directly with Sales Leadership, Executives, Business Analysts, QAs, and Product Owners to ensure that the implementation of items are completed in a timely manner
- Created and Monitored ADO Dashboards and Backlogs to manage the 10 development teams in house
- Revamped the biBerk Project Management process to Agile/Scrum Methodology from a Waterfall process
- Experience in a Technical Project Management/Project Leadership role
- Managed strategy and efficiency of Development teams to ensure operational goals
- Identified and documented problem statements, objective and target dates for each in-house initiative
- Accurately tracked and communicated project status’ to executives and leadership team on a weekly basis
- Mitigated risks and escalated issues when necessary to retain project schedule
- Release Train Engineer responsible for managing agile process and production deployments.
- Managed cross-functional teams across departments, including engineering, marketing, and sales.
- Created processes and procedures that ensure high quality products are delivered on time.
- Collaborated with stakeholders to define product requirements and user stories.
- Led project planning sessions to map out timelines for feature releases.
- Leveraged technical knowledge to navigate functional requirements.
SR COMPLIANCE BUSINESS ANALYST |SR. PROJECT MANAGER
Wells Fargo
Arizona
07.2017 - 12.2017
- Produced Business Requirement Documents to support the transition of the Testing & Validation Standards from CRAS technology to SHRP User Interface for Quarter 3 2017 deployment for Corporate Risk and final deployment in Quarter 1 2018
- Established new and ongoing project management of testing and strategy tools necessary to maintain a database of SHRP tools in transition for T&V standards from nomenclature to new standards evolving from SMEs
- Created GAP Assessments, traceability matrices, process flows, and process models for all projects to mitigate forthcoming risk
- Validated data models from a data integration perspective for integrity and spec
- Created functional requirements necessary for new Testing & Validation standards and technology tools requirements
- Initiated/assisted in the data mapping and database build for the new SHRP RCSA System RISK Structure UI - Clinical data integration for the new SHRP UI
- UIT Test scripts for generated and executed for the entire sample base.
SENIOR BUSINESS ANALYST/ SR. PROJECT MANAGER
Vestar
Phoenix, Arizona
04.2017 - 07.2017
- Oversaw successful implementation of Property Capsule Application delivered to Executive Leasing team
- Coordinated the receipt and review of database integration of Commercial Property assets from the outdated data warehouse to the newly integrated application for iPad UI.
SENIOR IMPLEMENTATION DATA ANALYST | PROJECT MANAGER
Financial Engines
Phoenix, Arizona
05.2009 - 01.2017
- Oversaw successful implementation of 401 (K) plans through coordination with external sources and the internal departmental team
- Coordinated the receipt and review of conversion assets and participant records to ensure accuracy
- Trained new employees on department procedures and software systems
- Solved and updated recurring issues, documenting and promoting best practices
- Supported users and super users during the implementation phase and post-implementation
- Completed consistent ad-hoc reporting upon request for each case
- Conducted daily troubleshooting with SQL and XML coding for problem-solving applications
- Prepared effective interface test plans, conducted system testing, and maintained records of all clinical tests performed on client applications
- Conducted end-to-end A/B testing of incoming XML files for new and existing clients to roll out plans
- Completed QA/ UAT testing on all product lines before sending out completed units, EDI Testing for XML files
- Documented known issues and prepared solutions for a more efficient workflow for the project manager
- Consistently developed good working relationships with stakeholders to build consensus among all business units
- Effectively led and coordinated projects for newly established Clients for 401k Managed Accounts
- Researched programming and data integrity issues through customer service assigned cases
- Managed and created analysis files for Record Keepers to review monthly data verification
- Ensured products met and exceeded client expectations when delivered; Verified that all rollouts were high-quality and were on time and seamless through development team and engineering collaboration
- Collaborated with Cross-functional teams to ensure product delivery was on time and processed accordingly
- Trained and managed a team of 3 “original” data team members
- Managed/translated incoming XML files for QA and UAT/UIT testing for new and client base and create test scripts for UI “Customer Websites.” Daily usage of Salesforce for client relationship management, operational research issues, and product maintenance.
SR. PRIVATE CLIENT ADVISOR /VICE PRESIDENT
JP MORGAN CHASE
Sun City, Arizona
01.1999 - 05.2009
- Oversaw the needs of current and prospective clients by conducting financial analysis to assess and advise them on selecting the best products and services to meet their needs
- Demonstrated knowledge of investments and financial markets and applied fundamental principles appropriately to individual client investment needs
- Helped clients protect their assets and families by conducting thorough financial analysis and reviewing the results with them
- Provided the highest level of service by quickly and accurately identifying customer needs and articulating the appropriate solution to questions and account-related issues
- Thoroughly managed a 150M Book of Business
- Led a team of 10 Personal Bankers at individual branches- monitored Investments and Insurance products production
- Consistent top producer for the entire Western Regional Market
- Managed Branch projects to attain regional recognition for branch and Branch employees
- Met and exceeded quarterly, semi-annual, and yearly goals
- Managed concept of Managed accounts launches at Branch banking and Private Client Service introduction
- Generated over 10.5 million dollars in quality sales month over month that were converted into consolidation and managed investment products consistently.
Education
Bachelor of Science in Psychology -
University of Colorado / University of North Florida
Skills
- Strategic Product Segmentation
- Senior Project Management
- Senior Product Management
- XML/txt/pipe delimited data expert
- Business Analysis and Requirements Writing (BRDs)
- Process Flows / GAP Assessments / Traceability Matrix / RCAs
- Data Analysis and Reporting
- ALM Testing Tools
- SCRUM Methodology
- Agile/Waterfall methodology/Kanban
- Agile Coach / Scrum Master
- RTE
- Cache testing/issue resolution/regression testing
- Salesforce
- Tableau
- Team Track – Atlassian
- Program/Project Planning & Implementation
- Account Management & Growth
- Channel Partner Relationships
- Client Relationship Management
- SQL Database
- Vast Testing Database Knowledge
- End to end A/B testing / Web-Based Testing
- SOAP testing, UAT/ UIT/ QA Testing, Schema testing
- EDI Testing
- Data Base Mining / Data Mapping
- Azure Dev Ops / JIRA
- Technical Specification documentation
- 15 years of experience as a Technical Project Management/Project Leadership role
- Over 10 years of Healthcare, Financial, Insurance and Technology experience
- Extensive experience managing offshore development and project teams
- Staff Management
- Product Management
- Customer Relationship Management (CRM)
- Project Management
- Key Performance Indicators
Languages
Fluent in German
Languages
German
Native/ Bilingual
Timeline
MANAGER OF IT PMs– SENIOR IT PROJECT MANAGER | RTE
biBerk Insurance
06.2022 - 02.2024
SR PROJECT & PRODUCT MANAGER
OSG
01.2018 - 06.2022
SR COMPLIANCE BUSINESS ANALYST |SR. PROJECT MANAGER
Wells Fargo
07.2017 - 12.2017
SENIOR BUSINESS ANALYST/ SR. PROJECT MANAGER
Vestar
04.2017 - 07.2017
SENIOR IMPLEMENTATION DATA ANALYST | PROJECT MANAGER
Financial Engines
05.2009 - 01.2017
SR. PRIVATE CLIENT ADVISOR /VICE PRESIDENT
JP MORGAN CHASE
01.1999 - 05.2009
Bachelor of Science in Psychology -
University of Colorado / University of North Florida
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