Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Stewart

Joplin,MO

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills. Proven track record in enhancing client satisfaction and expanding customer bases through effective communication and relationship building. Dependable and adaptable, with a keen attention to detail and a commitment to delivering exceptional service in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Highly sociable and enthusiastic about community engagement, including welcoming visitors and assisting with outreach events.

Overview

10
10
years of professional experience

Work History

Communications/Dispatch

Mercy Hospital Joplin
03.2026 - Current
  • Managed multiple communication channels simultaneously, maintaining clear and accurate information flow.
  • Promoted a positive work environment through respectful interactions, open communication, and active participation in staff meetings.
  • Demonstrated professionalism under pressure, effectively handling high-stress situations during emergency events.
  • Enhanced response times by efficiently managing multiple communication channels and prioritizing emergency situations.
  • Reduced errors in communication by maintaining precise records of dispatched calls and resource allocations.
  • Upheld strict confidentiality standards while handling sensitive information related to public safety matters.
  • Provided exceptional customer service when addressing non-emergency inquiries from the public, demonstrating empathy and patience.

Administrative Assistant

City Of Joplin
07.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Coordinated and scheduled funeral services with compassion, discretion, and professionalism, supporting families during one of the most vulnerable moments of their lives

Egg Gatherer

Clear Creek Farms
11.2022 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing flock records.

Sales Representative

Communication Solutions LLC
10.2021 - 12.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Recorded accurate and efficient records in customer database.

Machine Operator

Crowder Industries
10.2020 - 01.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Streamlined workflow by assisting in packaging and shipping of orders.

*Also worked here October 2017 thru December 2017.

Car Detailer

Hertz Rent A Car
03.2020 - 04.2020
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.

Paraprofessional

Neosho School District
01.2019 - 02.2019
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.

Direct Support Professional

Chances of Hope
06.2017 - 08.2017
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Direct Support Professional

Arc Of The Ozarks
08.2016 - 12.2016
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Cashier

Parks and Recreation Department
03.2016 - 11.2016
  • Greeted customers entering sporting events or pools and responded promptly to their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

* Also worked here April 2015 thru December 2015 and May 2014 thru August 2014.

Sales Associate

Ross Dress for Less
11.2015 - 04.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Some College (No Degree) - Registered Medical Assistant

WTI
Joplin, MO

No Degree - General Studies

Crowder College
Neosho, MO

High School Diploma -

Neosho High School
Neosho, MO
05-2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Computer skills
  • Organization and time management
  • Multitasking
  • Flexible and adaptable
  • Dependable and responsible
  • Customer relations

Timeline

Communications/Dispatch

Mercy Hospital Joplin
03.2026 - Current

Administrative Assistant

City Of Joplin
07.2025 - Current

Egg Gatherer

Clear Creek Farms
11.2022 - 06.2025

Sales Representative

Communication Solutions LLC
10.2021 - 12.2021

Machine Operator

Crowder Industries
10.2020 - 01.2021

Car Detailer

Hertz Rent A Car
03.2020 - 04.2020

Paraprofessional

Neosho School District
01.2019 - 02.2019

Direct Support Professional

Chances of Hope
06.2017 - 08.2017

Direct Support Professional

Arc Of The Ozarks
08.2016 - 12.2016

Cashier

Parks and Recreation Department
03.2016 - 11.2016

Sales Associate

Ross Dress for Less
11.2015 - 04.2016

Some College (No Degree) - Registered Medical Assistant

WTI

No Degree - General Studies

Crowder College

High School Diploma -

Neosho High School
Stephanie Stewart