Stephanie Street
Hillsboro
Summary
Dynamic technician with a proven track record at Intel, excelling in troubleshooting and preventive maintenance. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adept at training peers and optimizing system performance, contributing to a culture of quality control and teamwork in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Technician
Lam Research
07.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Delivery Driver
Papa Johns
07.2023 - 08.2024
- Delivered pizza and other food items to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Operator
On Semiconductor
02.2017 - 09.2018
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Technician
Intel
07.2000 - 06.2016
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
Education
Associate of Science - Electronics Engineering
ITT Tech
Cincinnati, OH06-2000
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Maintenance and repairs
- Quality control
- Preventive Maintenance
Timeline
Delivery Driver
Papa Johns
07.2023 - 08.2024
Technician
Lam Research
07.2021 - Current
Operator
On Semiconductor
02.2017 - 09.2018
Technician
Intel
07.2000 - 06.2016
Associate of Science - Electronics Engineering
ITT Tech
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