Stephanie Strickland
San Jose,CA
Summary
Dedicated and organized Operations Manager with over 20 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Self-motivated, successful in collaborating with vendors and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
29
29
years of professional experience
Work History
Operations Manager
Montague Premier Inc
San Jose, CA
09.2005 - Current
- Created financial reports for senior management, board of directors and external auditors in accordance with generally accepted accounting principles.
- Coordinated month-end closing process in order to meet tight deadlines.
- Processed payroll information including salary, deductions, bonuses and vacation time for 50 employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed and implemented budgeting systems to track income, expenditures, and other financial activities.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
Operations Manager
Northstar Properties LLC
San Jose, CA
03.2000 - 09.2005
- Recruited, trained, coached and mentored staff members in customer service skills.
- Developed relationships with vendors to negotiate better prices on supplies.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Processed payroll information including salary, deductions, bonuses and vacation time for 50 employees.
- Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
- Coordinated month-end closing process in order to meet tight deadlines.
- Monitored accounts receivable and payable activity to ensure proper reconciliation of accounts.
Administrative Assistant
Cadence
San Jose, CA
09.1998 - 03.2000
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
Operations Manager
Sunnyvale Car Spa LLC
Sunnyvale, CA
02.1996 - 09.1998
- Developed and implemented operational procedures, processes, and policies to maximize efficiency.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Office Manager
JenMar LLC
Los Gatos, CA
09.1994 - 02.1996
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
Associate of Arts - General Studies
West Valley College
Saratoga, CA06.1995
Skills
- Business Development
- Workflow Optimization
- Scheduling
- Spreadsheet Management
- Calendar Management
- Travel Coordination
- Check Processing
- Office Administration
- Invoice Processing
- Expense Reporting
- Bookkeeping
- Payroll Administration
- Tax Return Filing
- Budget Analysis
- A/P and A/R
- Quickbooks
References
References available upon request.
Timeline
Operations Manager
Montague Premier Inc
09.2005 - Current
Operations Manager
Northstar Properties LLC
03.2000 - 09.2005
Administrative Assistant
Cadence
09.1998 - 03.2000
Operations Manager
Sunnyvale Car Spa LLC
02.1996 - 09.1998
Office Manager
JenMar LLC
09.1994 - 02.1996
Associate of Arts - General Studies
West Valley College
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