Stephanie Strong
Chicago,Illinois
Summary
Forward-thinking professional with deep understanding of resolving customer, management and stakeholder problems with efficiency and civility. Experienced, with over 14 years of, housing operations, hotel management and project management Proven history of meeting and or exceeding overall satisfaction.
Overview
11
11
years of professional experience
Work History
Senior Project Manager
Ruatters LLC
Chicago, Illinois
04.2025 - Current
- Developed comprehensive project plans outlining tasks, timelines, and resources needed.
- Facilitated regular status meetings to communicate progress and address any challenges.
- Collaborated with stakeholders to gather requirements and define project scope.
- Managed project risks by identifying potential issues and implementing mitigation strategies.
Project Manager
The City of Chicago
Chicago, Illinois
10.2022 - 12.2024
- Led city-wide outreach initiatives to enhance support services and resources.
- Monitored two city-wide projects and reported updates to senior management regularly.
- Managed multiple projects with competing deadlines simultaneously, while exceeding expectations.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Portfolio Manager
Chicago Housing Authority
Chicago, Illinois
04.2022 - 09.2022
- Managed four diverse CHA public housing properties and its related projects. But not limited to, mentoring junior staff on best practices in portfolio management techniques with housing rules and regulations,
Project Manager
Chicago Housing Authority
Chicago, Illinois
07.2018 - 04.2022
- Implemented the Chicago Housing Authority first-initiative leasing campaign, in alignment to the Housing Urban Development and the Chicago Housing In addition to recurring short-term and or long-term projects assigned by the Chief Property Officer.
Compliance Manager
Chicago Housing Authority
Chicago, Illinois
07.2016 - 07.2018
- Reviewed 52 project-based contracts to ensure adherence to local regulations. Each contract was monitored and controlled in meeting and or exceedinyg performance metrics related to rent collections, occupancy/vacancy rates, and quality control.
Interim General Manager
LQ Management
Tinley Park, Illinois
06.2015 - 07.2016
- Oversaw daily operations and ensured alignment with organizational goals. Moreso, managing staff performance, providing training and development opportunities.
Assistant General Manager
LQ Management
Matteson, Illinois
06.2014 - 06.2015
- Coordinated staff schedules to optimize workforce efficiency. But not limited to managing daily operations to ensure smooth hotel functioning and oversee inventory management to maintain adequate supplies and equipment.
Education
MBA - Business Administration and Management
Olivet Nazarene University
Bourbonnais, IL01.2012
Bachelor of Science - Business Management
Olivet Nazarene University
Bourbonnais, IL01.2010
Skills
- Project management
- Time management
- Problem solving
- Conflict resolution
- Mentoring staff
- Performance monitoring
- Performance metrics
- Deadline driven
Skill Sets
- Proficient in Microsoft Office, including Word, Excel, PowerPoint and Outlook
- Strong written, communication, organizational and time management skills
Timeline
Senior Project Manager
Ruatters LLC
04.2025 - Current
Project Manager
The City of Chicago
10.2022 - 12.2024
Portfolio Manager
Chicago Housing Authority
04.2022 - 09.2022
Project Manager
Chicago Housing Authority
07.2018 - 04.2022
Compliance Manager
Chicago Housing Authority
07.2016 - 07.2018
Interim General Manager
LQ Management
06.2015 - 07.2016
Assistant General Manager
LQ Management
06.2014 - 06.2015
MBA - Business Administration and Management
Olivet Nazarene University
Bachelor of Science - Business Management
Olivet Nazarene University
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