Stephanie Strouse
Conifer,CO
Summary
Dynamic Administrative Assistant with proven expertise at Colorado Cleanup Services in insurance coordination and project tracking. Successfully implemented a comprehensive safety program and managed multiple tasks under tight deadlines. Recognized for exceptional organizational skills and relationship management, ensuring project milestones were met efficiently and effectively.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Colorado Cleanup Services
Denver, CO
03.2024 - Current
- Coordinated the Workers' Comp policy with our insurance broker, including completion of the Workers' Comp audit.
- Coordinated the general liability insurance with our insurance broker.
- Coordinated the fleet vehicle insurance with our insurance broker.
- Prepared, filed, and tracked mechanics liens.
- Filed and tracked collections for unpaid jobs.
- Implemented and managed the safety program, including the safety committee, tracked mitigation and rebuild safety meetings, and created safety policies.
- Managed the fire extinguisher and first aid program for the fleet, office, and warehouse.
- Liaison between our insurance company and other insurance companies regarding fleet vehicle accidents.
- Implemented and monitored all company cell phones.
- Implemented and maintained all VoIP phone systems and phone apps.
- HR liaison between our offsite HR company and the employees.
- Organized company events.
- Maintained entry security, including creating entry key fobs.
- Organized and maintained the fleet program, including registration, maintenance, and repairs.
- Ordered and tracked employee uniforms (hats, shirts, pants, and jackets).
- Strong phone skills on a multiple-line phone system, including data input for new jobs, and routing calls to project managers.
- Processed credit card transactions and inputted them into QuickBooks Desktop.
- Worked with a new credit card company to establish credit card processing for the company.
- Coordinated establishment of a new financing company for specific jobs that need financing.
- Tracked milestones throughout the duration of each project ensuring timely completion within budget constraints.
- Managed multiple tasks simultaneously while meeting tight deadlines for various assigned tasks.
- Identified potential risks associated with each project and developed mitigation strategies accordingly.
- Led relationship management, coordinating communications, and collaborations to maintain momentum towards project goals.
- Acted as a liaison between internal teams, external vendors and other third parties associated with the project.
Senior Escrow Officer
Chicago Title of Colorado
Evergreen, CO
01.2021 - 02.2024
- Monitored all funds received and disbursed in accordance with contractual obligations.
- Advised buyers and sellers on various aspects of their transaction such as taxes or insurance.
- Investigated clear title issues or liens that could affect ownership rights or encumber property sale.
- Maintained records of all transactions including sales contracts, loan documents.
- Resolved customer complaints regarding escrow services in a timely manner.
- Verified that all parties involved had signed necessary documents before releasing funds.
- Coordinated with lenders and real estate agents to ensure smooth closing process.
- Reviewed final figures for accuracy prior to issuing checks at closing table.
- Conducted detailed review of title commitments and surveys to ensure accuracy.
- Collaborated with attorneys on complex transactions involving multiple parties.
- Managed post-closing activities including recording deeds, mortgages, releases.
- Provided assistance to customers in understanding escrow process and procedures.
- Communicated regularly with lenders to update them on progress throughout the transaction process.
- Prepared closing statements, deed documents, and other related escrow documents for signature.
- Ensured that the terms of purchase agreements were met by both buyer and seller prior to closing.
- Reviewed legal documentation to ensure compliance with state regulations.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
Senior Escrow Officer
First Integrity Title
Denver, CO
04.2018 - 12.2020
- Worked remotely, closing purchase transactions in a multi-state, high-volume environment, and satisfied customer expectations by meeting timelines and communicating proactively.
- National closer for REO properties.
- Monitored all funds received and disbursed in accordance with contractual obligations.
- Advised buyers and sellers on various aspects of their transaction such as taxes or insurance.
- Investigated clear title issues or liens that could affect ownership rights or encumber property sale.
- Maintained records of all transactions including sales contracts, loan documents.
- Resolved customer complaints regarding escrow services in a timely manner.
- Verified that all parties involved had signed necessary documents before releasing funds.
- Coordinated with lenders and real estate agents to ensure smooth closing process.
- Reviewed final figures for accuracy prior to issuing checks at closing table.
- Conducted detailed review of title commitments and surveys to ensure accuracy.
- Collaborated with attorneys on complex transactions involving multiple parties.
- Managed post-closing activities including recording deeds, mortgages, releases.
- Provided assistance to customers in understanding escrow process and procedures.
- Communicated regularly with lenders to update them on progress throughout the transaction process.
- Prepared closing statements, deed documents, and other related escrow documents for signature.
- Ensured that the terms of purchase agreements were met by both buyer and seller prior to closing.
- Reviewed legal documentation to ensure compliance with state regulations.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
Transaction Coordinator
Mari Takeshita, Inc.
Denver, CO
02.2018 - 04.2018
- Processed real estate transactions from start to completion.
- Communicated between clients, sales staff, and title companies, and coordinated on-time, smooth, and stress-free closings.
- Coordinated inspections.
- Instrumental in gathering data for listings.
- Worked with lending institutions with buyers.
Broker Assistant/Property Management Assistant/Sales Associate
Trans-Action Realty 500, Inc.
Reno, NV
08.2015 - 01.2018
- Provided support to brokers during client meetings and negotiations.
- Served as a liaison between brokers and clients and internal teams regarding contract issues.
- Consulted with customers to discuss market information.
- Acted as buyer or seller representative when arranging sales.
- Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard client interests.
- Prepared contracts for buyers and sellers.
- Worked with title companies on smooth and efficient closings.
Realtor
LL Realty, Inc.
Fernley, NV
04.2015 - 08.2015
- Prepared contracts for buyers and sellers.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Maintained accurate records of client interactions and transactions.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Monitored changes in local markets that could affect the value of listed properties.
- Researched zoning regulations for specific areas when preparing property listings.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Assisted clients in obtaining financing options such as mortgages or loans.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Property Management Assistant/Broker Assistant
LL Realty, Inc.
Fernley, NV
04.2012 - 08.2015
- Researched local laws and regulations related to property management activities.
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
- Provided support for the leasing team during peak times such as move-ins and move-outs.
- Processed incoming payments from tenants in a timely manner.
- Compiled detailed reports on property conditions, occupancy rates and financial performance.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Monitored compliance with applicable laws including fair housing regulations.
- Responded quickly to emergency situations involving tenants or properties.
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Updated tenant records and maintained accurate files for all tenants.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
Senior Escrow Officer
Title Service and Escrow Company
Fernley, NV
06.2010 - 04.2012
- Monitored all funds received and disbursed in accordance with contractual obligations.
- Advised buyers and sellers on various aspects of their transaction such as taxes or insurance.
- Investigated clear title issues or liens that could affect ownership rights or encumber property sale.
- Maintained records of all transactions including sales contracts, loan documents.
- Resolved customer complaints regarding escrow services in a timely manner.
- Verified that all parties involved had signed necessary documents before releasing funds.
- Coordinated with lenders and real estate agents to ensure smooth closing process.
- Reviewed final figures for accuracy prior to issuing checks at closing table.
- Conducted detailed review of title commitments and surveys to ensure accuracy.
- Collaborated with attorneys on complex transactions involving multiple parties.
- Managed post-closing activities including recording deeds, mortgages, releases.
- Provided assistance to customers in understanding escrow process and procedures.
- Communicated regularly with lenders to update them on progress throughout the transaction process.
- Prepared closing statements, deed documents, and other related escrow documents for signature.
- Ensured that the terms of purchase agreements were met by both buyer and seller prior to closing.
- Reviewed legal documentation to ensure compliance with state regulations.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
Manager/Senior Escrow Officer
Title Service and Escrow Company
Yerington, NV
04.1997 - 06.2010
- Monitored all funds received and disbursed in accordance with contractual obligations.
- Advised buyers and sellers on various aspects of their transaction such as taxes or insurance.
- Investigated clear title issues or liens that could affect ownership rights or encumber property sale.
- Maintained records of all transactions including sales contracts, loan documents.
- Resolved customer complaints regarding escrow services in a timely manner.
- Verified that all parties involved had signed necessary documents before releasing funds.
- Coordinated with lenders and real estate agents to ensure smooth closing process.
- Reviewed final figures for accuracy prior to issuing checks at closing table.
- Conducted detailed review of title commitments and surveys to ensure accuracy.
- Collaborated with attorneys on complex transactions involving multiple parties.
- Managed post-closing activities including recording deeds, mortgages, releases.
- Provided assistance to customers in understanding escrow process and procedures.
- Communicated regularly with lenders to update them on progress throughout the transaction process.
- Prepared closing statements, deed documents, and other related escrow documents for signature.
- Ensured that the terms of purchase agreements were met by both buyer and seller prior to closing.
- Reviewed legal documentation to ensure compliance with state regulations.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
Education
Title License -
State Title License/Colorado Title License
Denver02-2021
Notary Public -
State of Colorado Notary Public
Denver, CO02-2019
Broker Associate -
Colorado Real Estate School
Denver, CO12-2017
Property Management -
Key Real Estate School
Las Vegas, NV02-2016
Real Estate Sales Associate -
Northern Nevada Real Estate School
Reno, NV03-2015
Licensed And Bonded Notary Public -
State of Nevada Notary Public
Yerington, NV06-1997
High School Diploma -
Saint Helena High School
Saint Helena, CA06-1985
Skills
- Insurance coordination
- Project tracking
- Safety program management
- Data input management
- Fleet management
- Typing 70 WPM
- 10 key by touch
- Microsoft Word
- Softpro Settlement Program
- PropertyWare
- Microsoft Outlook
- Microsoft Teams
- Outlook Express
- Data Entry
- Business Correspondence
- Team Builder
- Contract Analyst
- Administrative support
- Meets or exceeds goals and deadlines
- Organizational skills
- Multi-task management
- Self starter
- Client Relations
- Problem solving
- Prioritization
- Legal document preparation
- Staff motivation
- Critical thinking
Professional Affiliations
- Fernley Chamber of Commerce (past)
- Builder Association (past)
- Colorado Association of Realtors (past)
Accomplishments
- Started our own company in 2011 (Tahoe Lobster Company) was successful in changing laws in the State of Nevada and California to further our business opportunities. Worked along side government agencies as well as overseas affiliates.
- Ran a Marathon in Hawaii in 2002
- Raised 4 beautiful daughters into smart career orientated women.
- Hobbies are traveling, big game hunting, waterfowl hunting, deep sea fishing and being outdoors.
Timeline
Administrative Assistant
Colorado Cleanup Services
03.2024 - Current
Senior Escrow Officer
Chicago Title of Colorado
01.2021 - 02.2024
Senior Escrow Officer
First Integrity Title
04.2018 - 12.2020
Transaction Coordinator
Mari Takeshita, Inc.
02.2018 - 04.2018
Broker Assistant/Property Management Assistant/Sales Associate
Trans-Action Realty 500, Inc.
08.2015 - 01.2018
Realtor
LL Realty, Inc.
04.2015 - 08.2015
Property Management Assistant/Broker Assistant
LL Realty, Inc.
04.2012 - 08.2015
Senior Escrow Officer
Title Service and Escrow Company
06.2010 - 04.2012
Manager/Senior Escrow Officer
Title Service and Escrow Company
04.1997 - 06.2010
Title License -
State Title License/Colorado Title License
Notary Public -
State of Colorado Notary Public
Broker Associate -
Colorado Real Estate School
Property Management -
Key Real Estate School
Real Estate Sales Associate -
Northern Nevada Real Estate School
Licensed And Bonded Notary Public -
State of Nevada Notary Public
High School Diploma -
Saint Helena High School
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