Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Stuart

Pittsburgh,PA

Summary

Results-driven candidate excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

9
9
years of professional experience

Work History

Residential House Cleaner

Stephanies Spotless Cleaning Co
03.2018 - Current
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Provided excellent house cleaning and maid services to clients.
  • Adhered to professional house cleaning checklist.
  • Exceeded client expectations to garner future services.
  • Sanitized apartments after move-out or prior to move-in.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Informed and sold clients on additional services.
  • Collected payment for services rendered and provided client with billing receipts.

Cashier

711 Gas Station
08.2017 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Cook

Giant Eagle
04.2015 - 04.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Planned menus for different events, seasons and customer requests.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Sales Associate

Dollar Tree
07.2014 - 03.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

No Degree - Veterinary Technology

Pittsburgh Career Institute
Pittsburgh, PA

GED -

Penn Hills Senior High School

Skills

  • Light Fixtures and Ceiling Fans
  • Dusting Furniture
  • Handling Procedures
  • Interior and Exterior Cleaning
  • Quality Control Guidelines
  • Safety Requirements
  • English Language Fluency
  • Exceptional Time Management
  • Company Guidelines
  • Decision-Making Skills
  • Guest Satisfaction
  • Quality Assurance

Timeline

Residential House Cleaner

Stephanies Spotless Cleaning Co
03.2018 - Current

Cashier

711 Gas Station
08.2017 - 12.2020

Cook

Giant Eagle
04.2015 - 04.2017

Sales Associate

Dollar Tree
07.2014 - 03.2016

No Degree - Veterinary Technology

Pittsburgh Career Institute

GED -

Penn Hills Senior High School

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Stephanie Stuart