STEPHANIE M. MAIN
Ephrata,WA
Summary
Conscientious and compassionate human resources professional with drive for helping employers develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
Work History
Office Manager
Veca Electric and Technologies
Quincy, WA
08.2017 - Current
- Work with Supervisors and mangers to foster employee relations
- Field Support along with Superintendents, Project Managers and Corporate leaders
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training up to 400 new employees.
- Administer On-boarding union and non-union employee paperwork along with E-Verify check
- Conduct appreciation lunches and dinners,
- Coordinate Safety, welfare and wellness meetings,
- Processed employee claims involving performance issues and harassment.
- Provided resolution to complex and confidential issues.
- Ensure legal compliance by monitoring and implementing federal and state requirements
- Maintain of knowledge of CBA for Union employees
- QA/QC Document Control
- Assist Payroll and A/P
- Discovered and resolved complex employee issues that affected management and business decisions.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
Office Manager
Dynalectric Company
Quincy, WA
11.2016 - 08.2017
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Delivered performance reviews, recommending additional training or advancements.
- Processed employee claims involving performance issues and harassment.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Onboarding union and non-union employees.
- Host appreciation Kraft lunch and dinners
- Petty cash reports,
- Maintain compliance with Federal, State and Union rules
- Retained 100% protocol on management tools and procedural accuracy.
- Maintained computer and physical filing systems.
- Prepared meeting rooms and materials and recorded important information.
- Updated reports, managed accounts and generated reports for company database.
- Developed standard operating procedures for all administrative employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Accurately prepared weekly payroll and tracking data using Excel spreadsheets.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- QA/QC document control
Office Manager
Gilbert Law firm
Moses lake, WA
05.2016 - 11.2016
- Established QuickBooks accounting system to reflect accurate financial records.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Managed billable hour tracking, payroll, client invoicing and schedules for 2-attorney offices.
- Posted daily receipts and payments in accordance with corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Completed payroll for employees and maintained detailed records of procedures.
- Reconciled and corrected issues with financial records.
- Maintained and processed invoices, deposits and money logs.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Helped design layout of spec ads.
Office Manager
Broadway Animal Hospital
Moses lake, WA
07.2007 - 07.2016
- Provided comprehensive accounting support to the company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Established QuickBooks accounting system to reflect accurate financial records.
- Inventory management, Web design, advertising, prepare monthly budget reports, Rental management, advertising, record keeping, assist Veterinarians and staff, HR duties including knowledge of legal requirements and regulations, Host company parties and farmer banquets, DEA Compliance, On-call phone services for emergencies.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained computer and physical filing systems.
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts and generated reports for company database.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Developed standard operating procedures for all administrative employees.
- Sourced vendors for special project needs and negotiated contracts.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Managed office operations while scheduling appointments for customers and Veterinarians
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
- Educated clients on post-surgical care and nutrition.
- Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
- Reviewed account discrepancies and proposed courses of action to minimize losses.
- Completed payroll for employees and maintained detailed records of procedures.
- Matched purchase orders with invoices and recorded necessary information.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Education
Certificate of Completion -
Fred Pryor Seminars
Reservation And Operations -
International Air Academy
Vancouver, WA 11.2004
College Courses -
Big Bend Community College
High School Diploma -
Ephrata High School
Ephrata, WA Skills
- Office Management
- Public Notary
- First Aid/ CPR Certified
- OSHA 10
- IRF Scans
- Bluebeam
- Contractor Sale
- Report Preparation and Analysis
- Team Management
- Staff Training
- Policy and Procedure Modification
- Accounts Payable and Receivable Auditing
- Travel Arrangement Management
- Licensing Requirements
- Payroll Administration
- Office Supplies and Inventory
- Biweekly Payroll Processing
- Intuit QuickBooks
- Deposit Collection
- Photography Shoots
- Profit and Loss Statements
- Client Correspondence
- Year-End Reconciliation
- Meeting Coordination and Support
- IRS Correspondence
- Delegation and Work Assignment
- Employee Motivation
- Invoice and Payment Tracking
- Administration and Operations
- Confidence and Drive
- Travel Coordination
- Depositing Payroll Taxes
- Skilled in Microsoft Office
- Office Equipment Management
- Employee Timesheet Processing
- Mail and Package Distribution
- Corporate Communications
- Documentation
- Flexible and Adaptable
- Conflict Resolution
- Customer Service
- Self-Motivated
- Good listening skills
- Decision Making
- Responsible
- Data Entry
- Teambuilding
- Incident Investigation
- Quality Control Programs
- Hiring and Training
- Administrative Oversight
- Oracle Primavera
- Dropbox Cloud Storage
- Site Management
- Approachable and Relatable
Accomplishments
- Collaborated by employment, in the development of MWH02, MWH03, MWH04, MWH05, MWH06.
Timeline
Office Manager
Veca Electric and Technologies
08.2017 - Current
Office Manager
Dynalectric Company
11.2016 - 08.2017
Office Manager
Gilbert Law firm
05.2016 - 11.2016
Office Manager
Broadway Animal Hospital
07.2007 - 07.2016
Certificate of Completion -
Fred Pryor Seminars
Reservation And Operations -
International Air Academy
College Courses -
Big Bend Community College
High School Diploma -
Ephrata High School
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