Stephanie Sweeney
Weymouth,MA
Summary
Focused and driven Sales Manager committed to motivating others and offering extensive knowledge driving sustainable growth and promoting account right assortments. Strong cross-functional relationships that lead to improving sales procedures and strengthen processes. Passionate team player who leads by example with strong emotional intelligence. Committed Brand Custodian.
Overview
19
19
years of professional experience
Work History
Sales Manager, Regions East
Dr. Martens
04.2022 - Current
- Handle accounts issues, enabling quick resolution, close negotiations and boost account satisfaction
- Lead Regions and East team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Coach and mentor sales reps, assisting with individual selling efforts, account issues and helping sales reps reach targets
- Hold one-on-one meetings with East sales team to identify selling hurdles and offered insight into best remedy
- Evaluate performance against goals and implemented appropriate development plans
- Building and maintaining relationships with key and independent East accounts
- Identified new account opportunities during market travel and confirmed they were brand right through the lens of the DM4
- Plan and lead strategic account meetings to drive sustainable growth
- Manage accounts to retain existing relationships and grow share of business
- Compile and analyze data to determine approaches to improve account profitability, manage sales to stock and drive at once opportunities
- Collaborate with product team, marketing, and sales ops teams to elevate the brand across key accounts
- Collaborated cross-functionally with EMEA sales team to understand trends across shared key accounts (ie ASOS and UO)
- Develop and present compelling presentation decks to gain buy in on new strategies and assortment tests
Key Accounts Manager - Etail
Dr. Martens
12.2019 - 04.2022
- Facilitated strategic meetings with key stakeholders to understand account needs and develop action plans
- Managed sales forecasts to target monthly and yearly objectives
- Developed and delivered presentations to key customers to position products and services.
- Analyzed sales and account data to identify trends and opportunities for at once and growth
- Analyzed sales to manage life cycle of product, inventory positions and sell through
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Trained new etail sales reps on account and marketplace management
- Led MAP trainings for sales team seasonally
- Fostered lasting relationships with accounts through effective communication and quick response, resulting in long-term loyalty and strategic partnerships
- Maintained current knowledge of evolving changes in marketplace and etail practices
- Fielded account complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
- Achieved or exceeded sales targets
Etail Sales Rep
Dr. Martens
09.2017 - 05.2018
- Managed Zappos, ShopBop, and Shoes.com, driving strong segmentation and growth across accounts
- Built relationships that created strong marketing and elevated, dedicated brand space on all sites
- Supported with Amazon and Zulilly
- Developed and maintained processes to clean up 3P marketplace
- Generated weekly and monthly reports on sales performance to provide assortment recommendations, drive at once and to meet sales goals
- Collaborated with cross-functional teams to identify and address rogue sellers
- Continued marketplace management alongside a third party company to provide a clean marketplace for holistic B2B and wholesale partner success
South East Field Sales Rep
Dr. Martens
09.2015 - 09.2017
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Maintained responsibility for [Number] accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Visited key customers repeatedly to promote retention and relationships.
- Cultivated new leads through application of [Type] and [Type] strategies.
- Represented company brand during customer and prospect interactions.
- Conducted research to monitor market conditions and industry competitors.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Manager, previously Retail & Channel Marketing
SOL REPUBLIC
01.2013 - 08.2015
- Drove quarterly, annual sales targets, account management
- Built account and channel relationships with credibility
- Developed and present promotional sales programs to drive sell-through
- Integrated marketing and training programs to support key product platforms to drive high sell through
- Maintained and monitored all stock to sales ratios for Key Accounts
- Made weekly product replenishment suggestions in support of prior week sales
- Defined product distribution strategies for new product and consumer segmentations
- Created Concept to Consumer sell-in strategies to support high-end brand placement
- Reported into VP of Channel Sales, Channel Marketing
- Monitored and enforced MAP policy for all online Key Accounts
- Weekly Key Account and competitor product sell-thru and promotional analysis
- Completed routine store audits consisting of analysis of product placement, competitive set and future industry trends and insights
- Drove new product launches and in-store marketing strategies
- Communicated, executed and promoted Brand sales programs
- Led on all sales and retail marketing special projects
- Liaison between sales, accounts, and product marketing.
Retail Sales Associate
AT&T
01.2011 - 01.2013
- Provided customized solutions for major business accounts
- Training lead on all current devices and solutions
- Daily in-person customer interaction
- High customer service rating
- Met monthly and quarterly sales quotas consistently.
Customer Service Representative
Netflix
01.2010 - 01.2011
- New account sales
- Provided tech-based web solutions
- Collected consumer feedback and ensured customer satisfaction.
Administrative Assistant
Rapid Remodeling
01.2007 - 01.2010
- Managed accounts payable and accounts receivable
- Placed collection calls, managed all scheduling for key business accounts.
Branch Manager
Central Willamette Community Credit Union
01.2005 - 01.2007
- Interviewed, hired and trained new employees
- Provided support to Financial Service consultants and tellers
- Opened loans, new accounts, CDs and safe deposit boxes
- Closed accounts, managed consumer relations and complaints.
Education
Business Management
Portland Community College
01.2011
Business Management
Linn Benton Community College
01.2005
Skills
- Analyzing ST and Trends
- Developing Internal and External Presentations and Reports
- Market and Competitive Analysis
- Sales Expertise
- Business Development and Planning
- Sales Strategy Development
- Critical Thinking
- Analytical and Creative Problem Solver
- Key Account Management
- Team Growth & Development
- Coaching and Mentoring
- 14 years of sales experience
- 10 years of supervision experience
- 14 years of customer service experience
- 12 years of office management skills
- Proficient in Microsoft word, excel and power point
Timeline
Sales Manager, Regions East
Dr. Martens
04.2022 - Current
Key Accounts Manager - Etail
Dr. Martens
12.2019 - 04.2022
Etail Sales Rep
Dr. Martens
09.2017 - 05.2018
South East Field Sales Rep
Dr. Martens
09.2015 - 09.2017
Sales Manager, previously Retail & Channel Marketing
SOL REPUBLIC
01.2013 - 08.2015
Retail Sales Associate
AT&T
01.2011 - 01.2013
Customer Service Representative
Netflix
01.2010 - 01.2011
Administrative Assistant
Rapid Remodeling
01.2007 - 01.2010
Branch Manager
Central Willamette Community Credit Union
01.2005 - 01.2007
Business Management
Portland Community College
Business Management
Linn Benton Community College
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