Stephanie Tabao
Jersey City,NJ
Summary
Business-minded professional with 15+ years of operations and retail merchandising experience, determined to tackle any task with precision. Seeking an administrative or supervisor role to deliver superior service and exceptional management of responsibilities promptly, while demonstrating a positive attitude and readiness to adapt to different situations.
Overview
19
19
years of professional experience
Work History
Co-Owner
Milk & Cream Cereal Bar
Jersey City, NJ
12.2019 - 11.2024
- Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Established and maintained supplier and vendor relationships to secure favorable terms and ensure supply chain reliability.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships and brand reputation.
Production/Account Manager
International Inspirations
New York, NY
08.2009 - 01.2015
- Managed multiple merchandise accounts simultaneously while meeting business deadlines and sales objectives.
- Determined precise customer requirements, available budgets and target recipient for each piece through effective communication techniques.
- Communicated with domestic and overseas vendors regarding pricing information and delivery dates.
- Participated in management meetings to review account progress, and identify solutions for issues and concerns.
- Inspected all finished jewelry items for quality assurance purposes, and support sales team to define accurate pricing.
- Researched vendors to find sourcing for high-quality materials and stones within budgetary constraints.
- Consulted with customers to understand needs, define expectations and discuss budgets for pieces.
Assistant Manager/Buyer's Assistant
Triple 5 Soul
New York, NY
08.2005 - 07.2009
- Performed daily opening and closing duties including cash handling and reconciliation.
- Delegated work to staff, setting priorities and goals.
- Cultivated loyal customer base by providing excellent customer service.
- Earned successive promotions to key holder and assistant manager roles.
Education
Associate of Applied Science - Fashion Merchandising And Management
Fashion Institute of Technology
New York, NY06-2009
Skills
- Staff recruiting, training and supervision
- Policy and procedure implementation
- Business operations oversight
- Financial administration
- Supply chain management
- Data entry and recordkeeping
Timeline
Co-Owner
Milk & Cream Cereal Bar
12.2019 - 11.2024
Production/Account Manager
International Inspirations
08.2009 - 01.2015
Assistant Manager/Buyer's Assistant
Triple 5 Soul
08.2005 - 07.2009
Associate of Applied Science - Fashion Merchandising And Management
Fashion Institute of Technology
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