Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Taboada

Laredo,TX

Summary

Detail oriented professional with 7+ years experience in accounting, administrative support and customer service functions. Skilled in payment processing, account reconciliation, and vendor relation. Adept at organizing and prioritizing requirements to maintain tight deadlines. Known for problem solving, adaptability, and providing high quality service in fast paced environment.

Overview

11
11
years of professional experience

Work History

Accounts Payable Specialist

Webb County Treasurer's Office
06.2022 - 02.2025
  • Responsible for printing and releasing of accounts payable checks.
  • Voiding and re-issuing checks.
  • Responsible for maintaining current W-9 forms and 1099 coding.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Responsible for printing Jury checks.
  • Assist in generating of 1099 monthly reports for tax reporting.
  • Works closely with departments to resolve issues and escalates to supervisor as deemed necessary.
  • Corresponds with vendors and responds to inquiries in timely manner and with high quality customer service.
  • Responsible for calling in IRS taxes bi-weekly.
  • Responsible for printing bi-weekly and monthly payroll liability checks.
  • Prepare and input General Requests for Payments on New World System.
  • Maintained compliance with internal controls and external regulations related to accounts payable processes.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Assists in providing notice to stale dated checks recipients as required by local government code.
  • Assist in logging all incoming checks for deposit.
  • Assist in depositing of checks through deposit express device and creating cash reports as needed.
  • Assist in preparing of payroll transfer bi-weekly.
  • Assists in preparing of monthly report presented at Commissioner's Court.
  • Assist in Bank reconciliations and Journal Entries as needed.
  • Perform any other duties as assigned by Treasurer and Chief Deputy Treasurer

Accounting Technician

Webb County Treasurer's Office
10.2017 - 06.2022
  • Assisted when needed in releasing checks to vendors, setting up vendors, voiding and re-issuing checks in accounts payable department.
  • Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
  • Responsible in preparing cash reports and recording transactions on General Ledger.
  • Completed deposits through deposit express device.
  • Created General Requests for Payments to process payments on New World System.
  • Assisted with resolving problems regarding payment processing limitations, allocations, or modifications and prepare necessary documentation.
  • Increased team productivity by providing ongoing training and support for Treasury Department staff members.
  • Prepared internal/external wire transfer payments.
  • Assisted with preparation of monthly report presented at Commissioner's Court.
  • Performed any other duties as assigned by Treasurer and Chief Deputy County Treasurer.

Receptionist

Webb County Treasurer's Office
07.2016 - 09.2017
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Assisted Accounts payable department as needed.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.

Customer Service Representative

Concentrix
09.2015 - 07.2016
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Personal Assistant/Receptionist

Bruno Diaz Farmers Insurance Agency
03.2014 - 04.2015
  • Enhanced executive's productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Contributed to positive work environment through professional demeanor and strong interpersonal skills.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.

Education

Medical Billing & Coding -

Penn Foster College
Scottsdale, AZ
11-2025

Associate of Arts -

Laredo Community College
Laredo, TX
12.2020

High school diploma -

Dr. Leo. G Cigarroa High School
Laredo, TX
05.2014

Skills

  • Invoice Processing
  • Data Inputting
  • Account Reconciliation
  • Payment Processing
  • Vendor Relations
  • Medical Terminology Knowledge
  • Clerical Support
  • Problem-Solving Abilities
  • Call Center Experience

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Accounts Payable Specialist

Webb County Treasurer's Office
06.2022 - 02.2025

Accounting Technician

Webb County Treasurer's Office
10.2017 - 06.2022

Receptionist

Webb County Treasurer's Office
07.2016 - 09.2017

Customer Service Representative

Concentrix
09.2015 - 07.2016

Personal Assistant/Receptionist

Bruno Diaz Farmers Insurance Agency
03.2014 - 04.2015

Associate of Arts -

Laredo Community College

High school diploma -

Dr. Leo. G Cigarroa High School

Medical Billing & Coding -

Penn Foster College

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