Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

Stephanie Tabor

Hobart,IN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position with Chesterton Manor. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Call Center Representative

Teleproformance
09.2012 - 12.2012
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Identified upselling opportunities to increase revenue generation.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Hostess

Longhorn Steakhouse
09.2011 - 09.2012
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Babysitter

Self-employeed
07.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Planned fun outings and educational activities to keep children entertained.

Education

Portage High School
Portage, IN
05.2010

Early Education

University of Phoenix
Tempe, AZ

Skills

  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service
  • Call Center Customer Service
  • Calm disposition
  • Building rapport
  • Teamwork and Collaboration
  • Calm and Professional Under Pressure
  • Calm Under Pressure
  • Problem Resolution
  • Understanding Customer Needs

Timeline

Babysitter

Self-employeed
07.2022 - Current

Call Center Representative

Teleproformance
09.2012 - 12.2012

Hostess

Longhorn Steakhouse
09.2011 - 09.2012

Portage High School

Early Education

University of Phoenix
Stephanie Tabor