Stephanie Tankesly
Madison,MS
Summary
Proven record of reliability and responsibility History of good rapport with patients, staff, and coworkers Able to handle multiple tasks simultaneously and follow through with completion in a timely manner.
To become a part of the Kindred Home Health Team where my skills, knowledge, and previous experience will be used to better the company and the patients we serve. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Intake Specialist- E-referral vendor supervisor
Kindred at Home
09.2023
- Provides supervision and mentorship to members of e-vendor referral team
- Recruits, interviews and hires staff and monitors productivity and performance
- Oversee and manage employee time off requests to always ensure proper staffing of department
- Works closely with branch and business development leadership on new initiatives and operational changes
- Responsible for the accuracy, completeness, and timeliness of the e-vendor team.
RN Intake Specialist – Team Lead
Kindred at Home
01.2019 - 09.2023
- Acted as onsite manager for Home Health Central Intake AL/MS intake and e-referral team
- Oversee and manage employee time off requests to ensure proper staffing of department at all times
- Assisted branches with clearing billing reports and obtaining authorizations for services rendered
- Responsible for monitoring of multiple electronic referral vendor portals, continuously monitoring emails for timely follow up from brand leadership regarding referrals
- Collaborated with branch and sales team members regarding new referrals and admission process
- Participated on on-call rotation for referrals received afterhours, weekends, and holidays, and reported to appropriate branches accordingly
- Receive referrals telephonically and electronically from various sources including hospitals, clinics, skilled nursing facilities, and rehab facilities
- Act as the primary liaison between the home health agency and referral sources verifying all appropriate patient information received with doctor’s orders needed to initiate care accordingly
- Coordinate referrals to DME/Infusion companies as needed based on doctors prescribing orders and identify alternative resources when patient not appropriate for agency or agency unable to meet needs of the patient
- Ensure that all referrals received from different avenues/venues are responded to promptly
- Ensure that staff of intake department provided timely follow up to branch’s insurance issues, questions, and insurance submissions
- Provided direct supervision of staff
- Assisted with recruitment, interviewing, and orientation of new hires of central intake department.
RN Intake Specialist- Home Health
Kindred at Home
07.2013 - 12.2018
- Receive referrals telephonically and electronically from various sources including hospitals, clinics, skilled nursing facilities, and rehab facilities
- Act as the primary liaison between the home health agency and referral sources verifying all appropriate patient information received with doctor’s orders needed to initiate care accordingly
- Coordinate referrals to DME/Infusion companies as needed based on doctors prescribing orders and identify alternative resources when patient not appropriate for agency or agency unable to meet needs of the patient
- Ensure that all referrals received from different avenues/venues are responded to promptly
- Participated on on-call rotation for referrals received afterhours, weekends, and holidays, and reported to appropriate branches accordingly.
RN Team Leader
Mississippi Home Care
01.2008 - 07.2013
- Directed patient care by reviewing and providing supervision for each patient’s plan of care to ensure proper documentation by staff for payer reimbursement including care provided, case communication with physicians and other interdisciplinary team members, and adherence to plan of care
- Assured completion of record reviews to verify medical necessity of each patient for recertification and admission to agency
- Performed medical chart audits to ensure agency compliance as it adheres to Medicare and state regulatory guidelines and physician orders
- Coordinated patient skilled treatment plans by assigning appropriate ordered disciplines for patients
- Supervised team member’s daily tasks, documentation, and patient care rendered to ensure MD orders and state guidelines are followed accordingly
- Responsible for identifying clinical areas needing improvement and provided guidance and mentorship with staff to improve the deficiencies
- Responsible for financial goals for specific team of patients through proper utilization of staff and supplies for patient care.
Field Nurse
Mississippi Home Care
07.2007 - 01.2008
- Provided nursing care following physician orders in the patient’s home including wound care, venipuncture, education on disease process and management, education on medication regime, and IV therapy
- Responsible for documentation of all care rendered and patient’s response and progress toward goals
- Responsible for initial assessment of patients, development of the patient specific care plan and revision of the treatment plan to meet the patients’ goals and desire outcomes
- Responsible for notifying MD and clinical manager of care rendered, patient status and progress ensuring the goals are met appropriately.
Staff nurse
St. Dominic’s Hospital
07.2006 - 07.2007
- Responsible for patient assessments, development of care plan, patient education regarding medications, procedures, and disease management and evaluation of nursing care
- Acted as patient’s advocate, assessed patient status and notified physician with clinical changes
- Responsible for medication administration, documentation, wound care and following through with MD specific orders.
Education
Bachelor of Science in Nursing -
Mississippi University for Women
Columbus, MS08.2017
Associate of Science in Nursing -
Mississippi University for Women
Columbus, MS05.2006
Skills
- Excellent verbal and written communication skills
- Knowledge of business management and government regulations
- Ability to read, analyze and interpret medical documents, financial reports, and legal documents
- Ability to respond to common inquiries from leadership, branch, and business development partners
- Demonstrates effective leadership skills to motivate, educate, supervise and support staff in the development of a cohesive team; strives to maintain exemplary internal and external customer service
- Able to establish a high level of trust and credibility
- Strong attention to detail and excellent organization skills
- Strong ability to multitask
- Strong knowledge of different EMR systems
- Strong knowledge of HCHB application
Accomplishments
Sigma Theta Tau International Society, Zeta Rho Chapter, 2017
Licensure And Certification
- RN licensed by Mississippi Board of Nursing, 874841, 05/2006, 12/2024
- CPR certified for Healthcare Providers by American Heart Association
References
Sarah Long, Registered Nurse- Intake Manager, Kindred Home Health, 601-942-5486 (cell), Previous Manager with Kindred at Home Stephanie Wilson, LPN- Intake Specialist, Kindred at Home, 601-983-3193 (work), Coworker Charity Long, LPN- Intake Specialist, Kindred at Home- Home Health, 601-917-0614, Coworker Melodye Lohman, Registered Nurse- Field case manager, MS Worker’s comp, 601-502-4891, Previous branch manager at MS Home Care- Madison
Certification
- [Area of REexpertise] License - [Timeframe]
Timeline
RN Intake Specialist- E-referral vendor supervisor
Kindred at Home
09.2023
RN Intake Specialist – Team Lead
Kindred at Home
01.2019 - 09.2023
RN Intake Specialist- Home Health
Kindred at Home
07.2013 - 12.2018
RN Team Leader
Mississippi Home Care
01.2008 - 07.2013
Field Nurse
Mississippi Home Care
07.2007 - 01.2008
Staff nurse
St. Dominic’s Hospital
07.2006 - 07.2007
Bachelor of Science in Nursing -
Mississippi University for Women
Associate of Science in Nursing -
Mississippi University for Women
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