Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Tejeda

Houston

Summary

Dynamic customer service professional with a proven track record at Saks Donuts, excelling in resolving inquiries and enhancing customer satisfaction. Skilled in cash management and sales strategies, I foster a friendly environment while training new staff. Committed to optimizing processes, I consistently improve service efficiency and maintain high standards of accuracy.

Overview

2
2
years of professional experience

Work History

Customer Service

Saks Donuts
08.2023 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and complaints, ensuring high satisfaction levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained accurate cash drawer balance through meticulous record-keeping.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Collaborated with team members to optimize checkout processes and reduce wait times.
  • Implemented strategies to enhance store merchandise presentation for improved sales.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
11-2025

Skills

  • Window customer service
  • Customer service analysis
  • Excellent customer service
  • Friendly customer service
  • Sales and customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service

Saks Donuts
08.2023 - Current

High School Diploma -

Penn Foster Career School