Stephanie Tenempaguay
Staten Island,NY
Summary
Hands-on professional with strengths in inventory management, restocking, and front-line customer service. Supports efficient store flow by completing receiving and stocking tasks accurately, answering questions clearly, and resolving routine issues with patience and professionalism.
Overview
6
6
years of professional experience
Work History
Front des
Doghouse grooming salon
East Rutherford, New Jersey
07.2026 - Current
- Enhanced customer satisfaction by addressing problems with knowledgeable, friendly service.
- Delivered strong service and personal attention during in-person and phone customer interactions.
- Handled customer requests and answered questions to boost overall satisfaction.
- Collaborated with diverse coworkers to achieve team goals and resolve product and service issues effectively.
Stocker
Five Below
Brooklyn, NY
12.2024 - Current
- Documented receiving, stocking, returns, and other activities to ensure accuracy and compliance.
- Maintained well-stocked shelves to facilitate easy customer access to products. with new merchandise and checked for outdated or damaged items.
- Stocked shelves with newly arrived products.
- Conducted regular stock checks to maintain accurate inventory levels and minimize discrepancies.
- Read orders to obtain item numbers and locate merchandise in bins or on shelves.
- Addressed routine customer concerns within established guidelines to enhance customer satisfaction.
Soccer Coach
South Bronx United
The Bronx, New York
09.2023 - Current
- Managed player selection and recruitment processes, identifying and nurturing talent through tryouts and scouting.
- Educated athletes on rules, strategies, sportsmanship, and performance principles to foster understanding and compliance.
- Adapted coaching techniques to address diverse needs and learning styles, promoting player engagement and development.
- Modeled correct actions and instilled discipline to enhance team behavior and cohesion.
- Ensured compliance with all league, association, and safety regulations and standards.
Order Picker
Amazon warehouse
Staten Island, New York
02.2023 - 04.2023
- Adhered to safety protocols while operating pallet jacks and forklifts for safe order picking.
- Met productivity and accuracy standards to support operational efficiency.
- Organized and sorted picked items by destinations to enhance shipping efficiency.
- Performed regular cycle counts of inventory levels in assigned areas.
Cashier
Lot less
Manhasset, New York
07.2020 - 02.2023
- Delivered exceptional customer service to patrons through active listening and engagement.
- Greeted customers and assisted in locating store items to ensure satisfaction.
- Addressed customer inquiries and provided relevant store information to enhance shopping experience.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
James Madison High School
Brooklyn, NY06-2020
Some College (No Degree) - Sports Management
College of Staten Island
Staten Island, NYSkills
- Customer service
- Inventory management
- Supply restocking
- Effective communication
- Good Telephone Etiquette
- FLUENT IN [Spanish]
- Team collaboration
- Time management
- Problem solving
- Adaptability
- Conflict resolution
- Dependable and responsible
Languages
- English
- Spanish
Timeline
Front des
Doghouse grooming salon
07.2026 - Current
Stocker
Five Below
12.2024 - Current
Soccer Coach
South Bronx United
09.2023 - Current
Order Picker
Amazon warehouse
02.2023 - 04.2023
Cashier
Lot less
07.2020 - 02.2023
High School Diploma -
James Madison High School
Some College (No Degree) - Sports Management
College of Staten Island