STEPHANIE THOMPSON

Work History

KMC Systems

07.2021 - Current

Responsible to purchase and maintain inventory levels for 600+ components across 84 suppliers.
Awards purchase orders in timely manner to support Program schedule needs as well as department metrics and Company goals.
Serves as liaison between Company and supplier regarding all changes in or problems with material deliveries to meet production schedules, inventory needs and negotiated prices to maintain profit margins.
Interface with Program Management and/or production/material planning personnel to coordinate efforts to obtain material deliveries no earlier or later than required for production.
Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures
Increased productivity through streamlined processes and system efficiency.
Responsible for resolving AP/AR issues through analysis and investigation
Responsible for resolving receiving issues through analysis and investigation
Assist in processing of supplier returns, to include all aspects of RMA process, to ensure timely returns of defective materials to suppliers, and affiliates.

GovConnection

06.2019 - 07.2021

Order procurement in excess of $48m for FED/SLED entities
Processes purchase orders with distribution for needs of customers and company
Procures product at aggressive pricing through multiple sources by reviewing orders, determining contract requirements and special instructions and selecting best supplier with most favorable terms considering cost, delivery, holding inventory, and integration
Creates SKU’s for sales order processing, taking into consideration vendor and customer contract supply chain requirements
Manages daily backorder and backlog by tracking virtual and/or drop ship inventory to support sales activity
Expedites Purchase Orders by working with both suppliers and vendors to coordinate efforts and update ETAs
Maintains and provides timely resolutions to problems utilizing internal case management tool
Effectively communicates with all departments to resolve problems or provide services both internally and externally
Works with Accounts Payable and Suppliers to resolve discrepancies between purchase orders and invoices
Utilizes various on-line supplier and vendor systems to determine accurate ETA’s for purchase order management

GovConnection

04.2018 - 05.2019

Assist Public Sector Buyers in analyzing and resolving various post shipment problems
Assist Public Sector Buyers with customer rollouts by working closely with sales, warehouse and support teams
Assist Public Sector Buyers with obtaining return authorizations and credits from our suppliers and vendors for customer returns
Assist Public Sector buyers working with vendors to improve supply chain efficiency
Notify Public Sector buyers with Supplier service level failures
Processes, analyzes, and provides recommendations from daily and weekly reports for the Purchasing and Sales management team.

Connection

08.2016 - 03.2018

Processes purchase orders with distribution and manufacturers such as Dell, Panasonic, Acer, Samsung and Fujitsu.
Receive tracking from varies vendor website and contacts to provide to finance to bill customer and close PO
Negotiating- Support sales in regards to orders placed with various vendors and manufacturers at the lowest pricing available
Facilitate all RMAs and replacement orders needed by customers
Assist the Buyer in day to day operations along with tasks that may need to be completed
Maintaining ageing inventory reports, run rate, greater than 60 days, greater than 90 days
Maintenance accurate estimated shipping/delivery dates using varies vendor and manufacturer sites and contacts to be reported to sales via cases and reporting

110 Technology LLC

05.2011 - 08.2016

Tracked shipments made by manufacturing and distribution vendors and provide to customer via Channel Online
Manage vendor relationships; contact vendor to place order, negotiate payment terms and provide updates
Receive all incoming packages; provide paperwork as requested and ship to the end user at requested location
Work with the customer and vendors to return damaged goods back, ship correct product to the customer and following up with the vendor to ensure a credit is received
Troubleshoot all customers shipment inquiries including address changes, quantity updates, product questions, shipment arrival dates, delivery changes and return over DOA shipment units and/or damaged goods
Complete sales training required by Apple, HP, APC, Cisco, and IBM to qualify for or maintain resale certifications
Responsible for all functional areas of Accounts Payable and Receivables on behalf of the organization and merchants
File, organize and maintain all vendor invoices by company and date to manage a 7 year paper trail required by law
Identified over $15,000 in cost savings through improved buying and record keeping process in QuickBooks

Olympia Sports

06.2004 - 01.2012

Managed all aspects of day to day operations, sales and employee matters for Conway and Nashua locations
Contributed to best hiring and development practices and handled employee terminations when necessary
Handled all location wide visual merchandising for both soft goods and hard goods departments at front of store