Stephanie Thompson-Reid
Coconut Creek,FL
Summary
Caring HHA dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Dedicated HHA brings 20-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HHA Home Health Assistance
Avner Home Health Care
08.2023 - Current
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
HHA Home Health Aide
Regal Comfort Keepers Home Care
08.2006 - 02.2017
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Customer Service Representative
Avis Rental Car Center Fort Lauderdale Hollywood Airport
06.2001 - 10.2003
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times. Resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating the company's website and placing online orders, improving overall user experience.
- We have developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
Education
Associate of Arts - Nursing
Broward College
Fort Lauderdale, FLAssociate of Arts - Skin Care
Florida College of Natural Health
Pompano Beach, FL06.2011
High School Diploma -
Black River High School
Jamaica WI06.1985
Skills
- Quality Program Protocols
- Patient Care
- Knowledge of State Regulations
- Household Chores
- Personal Grooming Care
- Personal Care Assistance
- First Aid and Safety
- Mobility Support
- Household Support
- Dependable and Responsible
- Customer Relations
Certification
- HHA - Home Health Aide
- CPR
- Skincare
Additional Information
Professional: Work Reference Avner Home Health 954-739-1166
Personal References;
Tamika Hill Mattie 954-864-1995
Melissa Huggup -Lyn 954-391-0510
Timeline
HHA Home Health Assistance
Avner Home Health Care
08.2023 - Current
HHA Home Health Aide
Regal Comfort Keepers Home Care
08.2006 - 02.2017
Customer Service Representative
Avis Rental Car Center Fort Lauderdale Hollywood Airport
06.2001 - 10.2003
Associate of Arts - Nursing
Broward College
Associate of Arts - Skin Care
Florida College of Natural Health
High School Diploma -
Black River High School
Similar Profiles
Stephanie N.N. WelkStephanie N.N. Welk
Home Health LVN at CALPRO Home Health Care/Gento Home Health CareHome Health LVN at CALPRO Home Health Care/Gento Home Health Care
VIFIN KUNJACHANVIFIN KUNJACHAN
Counsellor ,patient Care Coordinator at Call Health Home Care Services,Ovo Healthcare,Max Home CareCounsellor ,patient Care Coordinator at Call Health Home Care Services,Ovo Healthcare,Max Home Care
Kristen PourroyKristen Pourroy
Community Liaison at Home Health Care Inc. and Legacy Home CareCommunity Liaison at Home Health Care Inc. and Legacy Home Care