Stephanie Thompson
Lena,MS
Summary
Proven bookkeeping expertise and exceptional customer service skills, honed at Rankin County Co-op, were significantly improved account reconciliation accuracy. Adept at managing financial transactions and resolving billing disputes, Excel in fast-paced environments, consistently enhancing customer satisfaction and loyalty.
Overview
33
33
years of professional experience
Work History
Cashier
French's Pharmacy
09.2024 - Current
- Cash register operation
- Customer service
- Customer transactions
- Greet customers when they arrive
- Customer inquiries
- Pharmacy regulations
- Answer phones
- Prescription verification
Accounts Receivable Bookkeeper
Rankin County Co-op
03.1995 - 08.2021
- Process customer payments and apply them to customer accounts
- Reconcile customer accounts to ensure accuracy
- Resolve customer billing disputes
- Generate and send invoices to customer
- Follow up with customer regarding overdue payments
- Monitor customer accounts for delinquent payments
- Prepare and submit monthly reports to management
- Maintain customer accounts in accounting system
- Prepare and submit customer statements
- Respond to customer inquiries regarding billing and payments
- Assist with month end closure activities
- Assist with other accounting tasks needed
Cashier
Dan-D's Quick Stop
06.1991 - 03.1995
- Balanced daily transactions on computerized point-of-sale system
- Maintained cleanliness of checkout area including countertops, registers and floors
- Followed company security procedures for handling large sums of money
- Handled cash, check and credit card transactions
- Served food
- Answered phone
- Greeted customers
Education
High School Diploma -
Puckett High School
Puckett, MS 05-1991
Skills
- Bookkeeping
- Cashier
- Customer Service
Timeline
Cashier
French's Pharmacy
09.2024 - Current
Accounts Receivable Bookkeeper
Rankin County Co-op
03.1995 - 08.2021
Cashier
Dan-D's Quick Stop
06.1991 - 03.1995
High School Diploma -
Puckett High School
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