Stephanie Tindell
Darlington,PA
Summary
Hardworking Train Conductor offering 10+ years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Maintain the ability to work safely, communicate clearly and make sound decisions. Skilled in multitasking and time management, adept at turning challenges into result-driven successes while meeting or exceeding safety standards.
Overview
10
10
years of professional experience
Work History
Freight Conductor/RCO Operator
Norfolk Southern
08.2014 - Current
- Prepared forms, required reports, switch lists and train orders daily.
- Kept records of each train car in the consist and made arrangements to add or remove cars at proper points en routes.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Signaled crew members, utilizing hand signals, radio communications and lantern.
- Kept communication between our train crews and dispatchers, resulting in more efficient operations.
- Communicated with train dispatchers to obtain and adjust directions.
- Inspected train in motion and stationary to determine proper functionality.
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Played a role in maintaining an accident-free workplace by adhering to safety guidelines and reporting potential hazards.
- Enhanced safety standards by enforcing proper procedures and regularly conducting safety drills.
- Developed work relationships with team members, creating a supportive work environment that contributed to increased morale and productivity.
General Manager
BFS Foods - Marathon
03.2023 - 05.2024
- Recruiting, hiring and training of team members.
- Trained and guided team members to develop skills and maintain in compliance with company standards.
- Managed a diverse team of employees, fostering a positive work environment and employee satisfaction.
- Observed each employee's individual strengths and initiated mentoring to improve areas of weakness.
- Managed employee reviews, training, and schedules.
- Formulated policies and procedures to streamline operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Enhanced teamwork and communication by introducing new tools, leading to more productive shifts.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies and inventory shrinkage.
- Reported issues to higher management with great detail.
Education
Bachelor of Science - General Management
Indiana University of Pennsylvania
Indiana, PA05.2010
Bachelor of Science - Human Resources Management
Indiana University of Pennsylvania
Indiana, PA05.2010
Skills
- Multitasking
- Attention to Detail
- Problem-Solving
- Time Management
- Organizational Skills
Timeline
General Manager
BFS Foods - Marathon
03.2023 - 05.2024
Freight Conductor/RCO Operator
Norfolk Southern
08.2014 - Current
Bachelor of Science - General Management
Indiana University of Pennsylvania
Bachelor of Science - Human Resources Management
Indiana University of Pennsylvania
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