Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Work History
Leave Replacement Coordinator
VOICE Charter School
Good time management skills
Ability to work well under pressure and within the expected time frame
Provided new and fresh ideas for curriculum aimed towards the increase of our newcomer community
Took on a new role without proper training and excelled in all tasks given.
Teacher Aide/Classroom Assistant
Robert W. Carbonaro Elementary School, William L. Buck VOICE Charter School
Good interpersonal skills
Creativity and adaptability
Working with children with special needs has developed strong empathy and patience which is an important skill when working with diverse communities.
Retail Store
Macys, Roberts Athletics, Abercrombie & Fitch
Provided exceptional customer service through respect, patience, and kindness
Took initiative to learn about the store in order to provide great help and satisfaction to customers
Good sales abilities, always met sales goal
Ability to connect with customers and developed a lifelong friendship.
Waitress/Cashier
New Portales Restaurant, Packard Cafe
Provided a safe and peaceful environment
Strong decision-making skills
Adaptable and reliant: Met customer’s expectations as well as kept the requirements given from management.
Volunteer
Emmanuel Charismatic Church, 9/11 Memorial Museum, Cristo Vive Puebla Mexico
Developed good leadership skills
Used creativity and imagination when working with children
Obtained good communication skills through constant exposure to people from many countries, backgrounds and ages
Learned tasks promptly and was able to take control of the areas assigned to me and going above and beyond my given tasks
Developed video production and editing skills
Developed a passion for photography and various media platforms
Developed artistic stage design abilities.
Education
High School Diploma -
Academy of Finance And Enterprise High School
Associates Degree - Education/Liberal Arts
Queensborough Community College
Master’s Degree - Education
Liberty University
Bachelor’s Degree - History
Queens College
05.2019
Skills
Customer Service
Data Entry
Team Leadership
Work Planning and Prioritization
Relationship Building
MS Office
Multitasking and Organization
Scheduling and calendar management
Presenting Ideas and Plans
Strategic Planning
Presentation Design
Leadership and Change Management
Goal Setting
Volunteer Experience
Emmanuel Charismatic Church, Developed good leadership skills, Used creativity and imagination when working with children., Obtained good communication skills through constant exposure to people from many countries, backgrounds and ages., Learned tasks promptly and was able to take control of the areas assigned to me and going above and beyond my given tasks., Developed video production and editing skills, Developed a passion for photography and various media platforms, Developed artistic stage design abilities
9/11 Memorial Museum
Cristo Vive Puebla Mexico
References
Available upon request
Languages
Spanish
Full Professional
Timeline
Leave Replacement Coordinator
VOICE Charter School
Teacher Aide/Classroom Assistant
Robert W. Carbonaro Elementary School, William L. Buck VOICE Charter School
Retail Store
Macys, Roberts Athletics, Abercrombie & Fitch
Waitress/Cashier
New Portales Restaurant, Packard Cafe
Volunteer
Emmanuel Charismatic Church, 9/11 Memorial Museum, Cristo Vive Puebla Mexico