Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Torres

Loan Processer/ officer
Temecula,CA

Summary

Focused on being an impartial witness to all types of transactions on behalf of businesses, agencies and private citizens. Vigilant about spotting fraud, coercion and other deceptions in transactions.

Detail-oriented administrative professional and State Name Notary offering excellent documentation, communication and organizational skills. Proven ethics and dedication to legally-sound operations.

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

31
31
years of professional experience

Work History

Notary Signing Agent

Freelance Work
Rancho Mirage, CA
06.1999 - 07.2021
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Met with clients in Type environment to witness signings.
  • Supported timely and accurate administrative task completion.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Drafted common document templates for use by executives and employees.
  • Advised regarding delays and special circumstances.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Managed Type calendar and recommended adjustments based on demand.
  • Produced accurate Type documentation and organized resources to smoothly execute changes.
  • Enhanced Type operational success through efficient records coordination, supply management and document processing.
  • Assisted in proper processing of up to Number bookings monthly, encompassing multiple representatives.

Loan-processor/ Loan Officer

Esquire Mortgage
Rancho Mirage, CA
04.2005 - 12.2012
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Set up and completed loan submission packages.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Handled any conditions sent from underwriting departments.
  • Checked packages for appropriate documentation.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Looked over and approved various types of loans.

Licenced Vocational Nurse/ Medical Assistant

Rancho Emergency Clinic
Temecula, CA
02.2002 - 08.2003
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained all prescribed laboratory testing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Ordered and prepared reagents and supplies.
  • Compiled necessary documents for surgical billing packages.

Education

Real Estate License - Real Estate And Loana

Allied Real Estate School
Temecula, CA
12.2004

Real Estate

San Joaquin Valley College
02.2001

Skills

  • Administrative Support
  • Office Supplies and Inventory
  • Human Resources Department Processes
  • Identification Requirements
  • Business Correspondence
  • Dictated Reports
  • Office Organization
  • Customer Support Needs Assessment
  • Clerical Support
  • Customer Satisfaction
  • Workflow Processes
  • Company Standards
  • Civil Law
  • Debt Resolutions
  • Contract Law
  • Loan Modification
  • Purchase Orders
  • Staff Meetings
  • Legal Terminology
  • Customer Relationships
  • Appointment Scheduling
  • Lender Collaboration
  • Corrective Actions
  • Revise Legal Documents
  • Maintenance Requests
  • Protocol Management
  • Interpret Law
  • Customer Experience
  • Operational Planning
  • Status Updates
  • Informational Packets
  • Contacting Borrowers
  • Procedures Scheduling
  • Preventive Maintenance
  • Office Equipment
  • Calendar Maintenance
  • Customer Accounts Management
  • Proofreading Documents
  • Document Scanning
  • Personnel Scheduling
  • Document Uploading
  • Organizational Systems
  • Government Regulations
  • Staff Support
  • Sales Transactions
  • Outbound Calls
  • Constitutional Law
  • Estate Tax Returns
  • Case Management Software
  • Processing Procedures
  • Customer Care
  • Document Organization
  • Electronic Filing System
  • Schedule Preparation
  • Property Rights
  • Intellectual Property Law
  • Data Collections
  • Industry Best Practices
  • Creating Presentations and Proposals
  • Public Record Research
  • Quality Control Procedures

Timeline

Loan-processor/ Loan Officer

Esquire Mortgage
04.2005 - 12.2012

Licenced Vocational Nurse/ Medical Assistant

Rancho Emergency Clinic
02.2002 - 08.2003

Notary Signing Agent

Freelance Work
06.1999 - 07.2021

Real Estate License - Real Estate And Loana

Allied Real Estate School

Real Estate

San Joaquin Valley College
Stephanie TorresLoan Processer/ officer