Stephanie Torres
Foothill Ranch,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
26
26
years of professional experience
Work History
Community Manager
Pacific Legacy Property Management
05.2022 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Office Manager
Michael Frauenthal & Associates, Inc.
01.2004 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reported to senior management on organizational performance and progress toward goals.
Office Manager
Appraise America
04.1998 - 01.2004
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
Certificate - Word Processing
Pacific Coast College
Santa Ana, CaCertificate - Real Estate
Allied Business Schools
Laguna Hills, CA04.2023
High School Diploma -
Saddleback High School
Santa Ana, CA06.1984
Skills
- Workforce Management
- Policy Development
- Billing
- Office Management
- Supply Management
- Customer Service
- Data Entry
- Administrative Support
- Bookkeeping
- Travel Coordination
- Documentation and Control
- Financial Accounting
- Policy and Procedure Modification
- Technical Support
- Office Administration
- Event Coordination
- Clerical Support
- Credit and Collections
- Account Reconciliation
- Scheduling and Calendar Management
- Report Preparation
- Scheduling
- Organizational Skills
- Inventory Management
- Payroll Processing
Timeline
Community Manager
Pacific Legacy Property Management
05.2022 - Current
Office Manager
Michael Frauenthal & Associates, Inc.
01.2004 - Current
Office Manager
Appraise America
04.1998 - 01.2004
Certificate - Word Processing
Pacific Coast College
Certificate - Real Estate
Allied Business Schools
High School Diploma -
Saddleback High School
Similar Profiles
TYRONE JOHNSONTYRONE JOHNSON
Assistant Maintenence Supervisor at Legacy Partners Property ManagementAssistant Maintenence Supervisor at Legacy Partners Property Management
Benjamin PoolBenjamin Pool
Field Service Coordinator at Legacy Property ManagementField Service Coordinator at Legacy Property Management
Chanale GrantChanale Grant
Assistant Property Manager at Legacy Varin Property ManagementAssistant Property Manager at Legacy Varin Property Management