Stephanie Torres
North Lauderdale,FL
Summary
Accomplished Business Office Manager with a proven track record at Continuum Care Hospice, adept in deadline management and fostering team leadership. Excelled in streamlining financial operations, enhancing staff development, and maintaining robust employee relations. Demonstrated expertise in account reconciliation and human resources management, significantly optimizing operational efficiency and employee satisfaction.
Overview
4
4
years of professional experience
Work History
Business Office Manager
Continuum Care Hospice
11.2021 - Current
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
- Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
Business Office Manager
YourLife of Coconut Creek
07.2020 - 11.2021
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Oversaw daily operations, ensuring smooth workflow among departments in the assisted living community.
Education
Broward College
Fort Lauderdale, FLSkills
- Deadline Management
- Account Reconciliation
- Staff Training and Development
- Office Administration
- Employee Onboarding
- Payroll and budgeting
- Relationship Building
- Scheduling and calendar management
- Human Resources Management
- Electronic medical records (EMR) systems
- Team Leadership
- Decision-Making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Business Office Manager
Continuum Care Hospice
11.2021 - Current
Business Office Manager
YourLife of Coconut Creek
07.2020 - 11.2021
Broward College
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