Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Trego

Mount Washington,KY

Summary

I look forward to expanding my knowledge and skillset through learning new and exciting roles as an employee. As a potential employer, you should know that I am organized, dependable, and always willing to go the extra mile in whatever role I take on. I excell in managing multiple responsibilities with a positive attitude and love taking on extra work to help out the team to meet whatever goals are necessary.

I am seeking a fulltime job that offers professional challenges where i can utilize my interpersonal skills, excellent time management, and problem solving skills. I offer a unique set of skills and competencies that I have developed through my years of service to my customers, in whichever role has been needed of me.

Overview

8
8
years of professional experience

Work History

Lead Painter

Novus Painting
08.2021 - 07.2023
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Followed safety procedures
  • Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Trained new staff on initial setup routines and continual work monitoring procedures.
  • Interacted with clients to report progress and verify timetable for completed work using excellent customer service skills resulting in returning clients.

Shift Lead Manager

Taco Bell
09.2017 - 08.2021
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Monitored cash intake, change orders, and deposits records with accuracy, reducing discrepancies.

Server

TGI Fridays
05.2015 - 09.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

South Park TAPP
1010 Neighborhood PL

Skills

  • Detail oriented
  • Cash handling
  • Punctual/prompt
  • Microsoft word proficient
  • Customer oriented
  • Task oriented
  • Determined
  • Coachable
  • Time management

Timeline

Lead Painter

Novus Painting
08.2021 - 07.2023

Shift Lead Manager

Taco Bell
09.2017 - 08.2021

Server

TGI Fridays
05.2015 - 09.2017

High School Diploma -

South Park TAPP

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Stephanie Trego