Stephanie Tripi
Fort Lauderdale,FL
Summary
Highly organized and dependable candidate skilled in managing multiple priorities and maintaining a positive attitude. Demonstrated success in assuming additional responsibilities to achieve team goals.
Overview
13
13
years of professional experience
Work History
Guest Experience Ambassador
JW Marriott Miami Turnberry Resort & Spa
11.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay
Spa Concierge
JW Marriott Turnberry Resort & Spa
08.2021 - 11.2022
- Provided guests with tour of spa
- Anticipated and addressed guests' service needs by reviewing daily spa appointments.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
Chef
Seminole Hard Rock Guitar Hotel
09.2020 - 07.2021
- Monitored line processes to maintain consistency in quality, quantity and presentation
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders
- Trained kitchen staff to perform various preparation tasks under pressure.
- Developed recipes and menus by applying understanding of market demand and culinary trends
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Server
The Bocuse Restaurant
01.2019 - 07.2020
- Cultivated warm relationships with regular customers.
- Worked with Micros POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sous Chef
Pinehurst Resort & Country Club
02.2017 - 12.2018
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Cook Shift Leader
Mediterranean Delight Restaurant
11.2015 - 01.2017
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Banquet Cook
THE FORGE Restaurant | Winebar
01.2015 - 10.2015
- Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
- Learned menu items produced by assigned station to achieve proper quantities.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
Summer Camp Counselor
Temple Beth Torah-Reform
05.2011 - 09.2014
- Organized and guided group activities by leading, coaching, and participating with campers.
- Worked with children from 6mths- 10yr, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Education
Bachelor of Arts - Business Management
The Culinary Institute of America
Hyde Park, NY09.2020
Associates: Culinary Arts - Italian
The Culinary Institute of America
Hyde Park, NY01.2019
Culinary Arts, Certification -
McFatter Technical School
Davie, FL06.2017
High School Diploma -
Western High School
Davie, FL06.2017
Skills
- ISSA CPR and AED Certificate
- Customer Service
- Team Leadership
- Organizational Skills
- Micros POS certified
- Strong Communication Skills
- Microsoft Office Specialist
- Properly Receives and Allocates Inventory
- Food Service ServSafe Manager Certified
- ServSafe Nutrition Allergens Certified
- Bar Smarts Certified
- TIPS Alcohol Certified
Timeline
Guest Experience Ambassador
JW Marriott Miami Turnberry Resort & Spa
11.2022 - Current
Spa Concierge
JW Marriott Turnberry Resort & Spa
08.2021 - 11.2022
Chef
Seminole Hard Rock Guitar Hotel
09.2020 - 07.2021
Server
The Bocuse Restaurant
01.2019 - 07.2020
Sous Chef
Pinehurst Resort & Country Club
02.2017 - 12.2018
Cook Shift Leader
Mediterranean Delight Restaurant
11.2015 - 01.2017
Banquet Cook
THE FORGE Restaurant | Winebar
01.2015 - 10.2015
Summer Camp Counselor
Temple Beth Torah-Reform
05.2011 - 09.2014
Bachelor of Arts - Business Management
The Culinary Institute of America
Associates: Culinary Arts - Italian
The Culinary Institute of America
Culinary Arts, Certification -
McFatter Technical School
High School Diploma -
Western High School
Similar Profiles
Yesenia LopezYesenia Lopez
Server, Bartender, Cocktail Server, Banquets at JW Marriott Miami Turnberry Resort & SpaServer, Bartender, Cocktail Server, Banquets at JW Marriott Miami Turnberry Resort & Spa
Yolanda S Hernandez GutierrezYolanda S Hernandez Gutierrez
Banquet Steward at JW Marriott Miami Turnberry Resort & SpaBanquet Steward at JW Marriott Miami Turnberry Resort & Spa
Makendy MarcMakendy Marc
Senior Sous Chef at JW Marriott Miami Turnberry Resort & SpaSenior Sous Chef at JW Marriott Miami Turnberry Resort & Spa