Stephanie Tripi
Fort Lauderdale,FL
Summary
Results-driven professional experienced in hospitality and food service. Skilled in team leadership, customer service, and attention to detail. Committed to optimizing operational efficiency and delivering exceptional guest experiences through effective communication and collaboration.
Overview
14
14
years of professional experience
Work History
FOH Prepared Foods Team Member
Plum Market
Aventura, Florida
10.2024 - Current
- Prepared food items following safety and sanitation guidelines.
- Assisted customers with product selections and inquiries.
- Maintained cleanliness in food preparation and service areas.
- Collaborated with team members to optimize workflow efficiency.
- Trained new staff on food preparation techniques and safety standards.
- Implemented best practices for food presentation and display aesthetics.
Guest Experience Ambassador
JW Marriott Miami Turnberry Resort & Spa
Aventura, Florida
11.2022 - 09.2024
- Welcomed guests with a warm and friendly demeanor at luxury resort.
- Assisted guests with inquiries, providing information about amenities and services.
- Coordinated special requests for guests, ensuring personalized experiences.
- Collaborated with team members to maintain high service standards in all areas.
- Handled guest feedback and resolved issues promptly to enhance satisfaction.
Spa Concierge
JW Marriott Turnberry Resort & Spa
08.2021 - 11.2022
- Provided guests with tour of spa
- Anticipated and addressed guests' service needs by reviewing daily spa appointments.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
Chef
Seminole Hard Rock Guitar Hotel
09.2020 - 07.2021
- Monitored line processes to maintain consistency in quality, quantity and presentation
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders
- Trained kitchen staff to perform various preparation tasks under pressure.
- Developed recipes and menus by applying understanding of market demand and culinary trends
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Server
The Bocuse Restaurant
01.2019 - 07.2020
- Cultivated warm relationships with regular customers.
- Worked with Micros POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sous Chef
Pinehurst Resort & Country Club
02.2017 - 12.2018
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Cook Shift Leader
Mediterranean Delight Restaurant
11.2015 - 01.2017
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Banquet Cook
THE FORGE Restaurant | Winebar
01.2015 - 10.2015
- Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
- Learned menu items produced by assigned station to achieve proper quantities.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
Summer Camp Counselor
Temple Beth Torah-Reform
05.2011 - 09.2014
- Organized and guided group activities by leading, coaching, and participating with campers.
- Worked with children from 6mths- 10yr, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Education
Bachelor of Arts - Business Management
The Culinary Institute of America
Hyde Park, NY09.2020
Associates: Culinary Arts - Hospitality
The Culinary Institute of America
Hyde Park, NY01.2019
Culinary Arts, Certification -
McFatter Technical School
Davie, FL06.2017
High School Diploma -
Western High School
Davie, FL06.2017
Skills
- ISSA CPR and AED Certificate
- Team Leadership
- Organizational Skills
- Micros POS certified
- Strong Communication Skills
- Microsoft Office Specialist
- Properly Receives and Allocates Inventory
- Food Service ServSafe Manager Certified
- ServSafe Nutrition Allergens Certified
- Bar Smarts Certified
- TIPS Alcohol Certified
Timeline
FOH Prepared Foods Team Member
Plum Market
10.2024 - Current
Guest Experience Ambassador
JW Marriott Miami Turnberry Resort & Spa
11.2022 - 09.2024
Spa Concierge
JW Marriott Turnberry Resort & Spa
08.2021 - 11.2022
Chef
Seminole Hard Rock Guitar Hotel
09.2020 - 07.2021
Server
The Bocuse Restaurant
01.2019 - 07.2020
Sous Chef
Pinehurst Resort & Country Club
02.2017 - 12.2018
Cook Shift Leader
Mediterranean Delight Restaurant
11.2015 - 01.2017
Banquet Cook
THE FORGE Restaurant | Winebar
01.2015 - 10.2015
Summer Camp Counselor
Temple Beth Torah-Reform
05.2011 - 09.2014
Bachelor of Arts - Business Management
The Culinary Institute of America
Associates: Culinary Arts - Hospitality
The Culinary Institute of America
Culinary Arts, Certification -
McFatter Technical School
High School Diploma -
Western High School
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