Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEPHANIE TROSPER

Concord,NC

Summary

Extensive professional experience in securing major gifts, developing large donors, building relationships with foundations, and fundraising. Administrative professional with 20+ years of expertise. Skilled in relationship building, database management, and volunteer coordination, with a strong talent for building and leading teams while optimizing operational efficiency.

Overview

30
30
years of professional experience

Work History

Church Administrator

All Saints’ Episcopal Church
01.2023 - 01.2025
  • Built highly-efficient volunteer team through ongoing coaching and professional development opportunities.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Handled church correspondence, member database and building scheduling.
  • Handled confidential matters discreetly while maintaining open lines of communication with church leadership.

English Second Language Teacher

VIPKid
01.2019 - 09.2021
  • Taught conversational English to students in China fostering language development and cross-cultural communication.

Executive Director

American Red Cross
01.2015 - 09.2016
  • Built relationships with donors, foundations and other organizations to secure funding and support for American Red Cross.
  • Identified and cultivated new donor relationships.
  • Managed a portfolio of 100 donors to achieve a revenue goal of $130,000.
  • Documented stewardship activities as appropriate within Salesforce to retain donor history and assist in designing individual stewardship plans for donors.
  • Worked collaboratively with statewide development and disaster services teams.
  • Developed strong relationships and empowered a five- member regional board of directors to connect American Red Cross to funding and volunteer opportunities.
  • Fostered work culture of collaboration and inclusion.
  • Inspired a local television station's General Manager to hold a telethon to raise funds for flooding in West Virginia which resulted in gifts of $100,000 and included participation of two national celebrities.
  • Represented American Red Cross to local public by giving presentations and speeches and participating in community events.

Development Coordinator

American Red Cross
10.2011 - 12.2014
  • Conducted prospect research to identify potential new donors, expanding funding sources and opportunities for American Red Cross.
  • Managed a portfolio of 80 donors to achieve a revenue goal of $100,000.
  • Implemented targeted stewardship strategies that resulted in increased donor satisfaction levels and subsequent giving amounts.
  • Documented donor stewardship activities as appropriate within Salesforce to retain donor history and assist in building stewardship plans for a statewide team.

Development Coordinator

Habitat for Humanity
09.2009 - 10.2011
  • Developed and implemented a comprehensive fundraising program, including appeals, gift processing procedures, and stewardship activities.
  • Created a signature event recognizing a successful homeowner and volunteer which resulted in $100,000 in revenue to support Habitat for Humanity's mission.
  • In partnership with a volunteer, secured a major gift of $25,000.
  • Proposed the idea and led the development of a donor recognition wall resulting in major gifts to support the construction of Habitat for Humanity's Community Room.
  • Secured grant funding, including a $120,000 grant, to support Habitat for Humanity's growth and impact in the community.
  • Regularly attended community events to network with potential donors and partners, effectively representing Habitat for Humanity's interests and mission.


Customer Service Representative

Verizon
01.2009 - 09.2009
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Development Coordinator

Charleston Area Medical Center Foundation
06.2004 - 09.2008
  • Successfully organized and led the implementation of a high-impact annual gala, raising more than $300,000.
  • Recruited, developed, and empowered a 40-member volunteer committee to lead gala underwriting and event planning efforts.
  • Led the growth of a successful golf tournament from a three-course event to a four-course fundraiser held in one day, raising more than $200,000.
  • Recruited, developed, and empowered a 30-member volunteer committee to lead golf tournament underwriting and event planning efforts.
  • Implemented a successful employee giving program, generating more than $100,000 each year to assist employees facing hardship.
  • Introduced innovative fundraising features—like a helicopter golf ball drop and live actor performances during the gala—that boosted event revenue and participation.

Assistant Manager

Victoria's Secret
09.2003 - 05.2004
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Developed strong working relationships with staff, fostering a positive work environment.

Development Coordinator

March of Dimes
09.1996 - 11.2002
  • Oversaw the Southern West Virginia office and organized community-based events throughout the region to promote and support the March of Dimes mission.
  • Organized and managed four WalkAmerica fundraising events, collectively raising over $120,000 to benefit the March of Dimes.
  • Engaged corporate and community partners through presentations aimed at recruiting volunteers and building WalkAmerica team participation.
  • Collaborated with four community leader committees to plan and execute WalkAmerica events.
  • Represented the March of Dimes at community events to raise awareness and promote key programs.
  • Partnered with influential women in the community to produce the Star Chef's event, which generated over $30,000 in support of March of Dime's mission.

Assistant Manager

Gymboree
09.1994 - 09.1996
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Bachelor of Arts -

Concord College

Skills

  • Relationship building
  • Fundraising strategies
  • Events planning
  • Active listener
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Reliability
  • Highly Organized
  • Planning and prioritization
  • Public Speaking
  • Teamwork and collaboration

Timeline

Church Administrator

All Saints’ Episcopal Church
01.2023 - 01.2025

English Second Language Teacher

VIPKid
01.2019 - 09.2021

Executive Director

American Red Cross
01.2015 - 09.2016

Development Coordinator

American Red Cross
10.2011 - 12.2014

Development Coordinator

Habitat for Humanity
09.2009 - 10.2011

Customer Service Representative

Verizon
01.2009 - 09.2009

Development Coordinator

Charleston Area Medical Center Foundation
06.2004 - 09.2008

Assistant Manager

Victoria's Secret
09.2003 - 05.2004

Development Coordinator

March of Dimes
09.1996 - 11.2002

Assistant Manager

Gymboree
09.1994 - 09.1996

Bachelor of Arts -

Concord College
STEPHANIE TROSPER