Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Stephanie Trumbo

Stephanie Trumbo

Roosevelt

Overview

3
3
years of professional experience
1
1
Certification

Work History

HIM Manager

Uintah Basin Healthcare
Roosevelt
10.2024 - Current
  • Managed daily operations to ensure quality patient care delivery.
  • Coordinated staff schedules to maintain adequate coverage across departments.
  • Assisted in developing and implementing healthcare policies and procedures.
  • Facilitated communication between departments to enhance collaboration.
  • Trained new staff on operational protocols and workflows.
  • Implemented safety protocols to promote a secure work environment.
  • Monitored compliance with healthcare regulations and standards.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Ensured compliance with industry regulations and company policies.
  • Led a team of 31 employees, ensuring high productivity and excellent customer service.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Implemented quality control measures to uphold company standards.

HIM Technician

Baylor Scott and White Regional Medical Center
Waco
01.2023 - 10.2024
  • Processed birth certificate applications for accuracy and completeness.
  • Verified identification documents to ensure compliance with legal requirements.
  • Assisted customers in filling out necessary forms and documentation.
  • Maintained organized records of issued birth certificates and applications.
  • Communicated with government agencies regarding birth certificate requests.
  • Provided guidance on procedures for obtaining certified copies of documents.
  • Followed federal and state guidelines for release of information.
  • Resolved customer inquiries related to birth certificate statuses and processes.
  • Reviewed applications for completeness before submitting them to the appropriate government agency for approval.
  • Resolved discrepancies between submitted applications and actual documents on file.
  • Monitored processing times to ensure timely delivery of birth certificates to customers.
  • Scanned and filed paperwork related to birth certificates into digital databases for future reference.
  • Verified customer identification and collected required documents to process birth certificate requests.
  • Provided feedback on ways to improve processes related to issuing or replacing birth certificates.
  • Answered customer inquiries about the status of their birth certificate applications.
  • Assisted in training new staff members on procedures related to issuing or replacing birth certificates.
  • Created new customer accounts and updated existing ones as necessary.
  • Strictly adhered to confidentiality dictations to safeguard information.
  • Created or updated records with new files or information.
  • Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
  • Evaluated reports and documents for discrepancies and inaccurate information.
  • Responded to audit requests, providing all necessary documentation and information in a timely manner.
  • Participated in meetings and committees related to information management and governance.
  • Developed and maintained a cataloging system that improved retrieval times by a significant margin.
  • Verified document authenticity to process license application.

Education

Bachelor of Science - Bachelors of Healthcare Admin

Southern New Hampshire University
Hooksett, NH
12-2026

Coding

AAPC
Online
08-2025

Associate of Applied Science - Health Information Management

McLennan Community College
Waco, TX
07-2024

LVN - Nursing

McLennan Community College
Waco, TX
05-2008

Skills

  • Healthcare policy development
  • Patient care management
  • Compliance monitoring
  • Record management
  • Staff training
  • Effective communication

Affiliations

  • I am highly capable of staying extremely busy. Matter of fact, I much rather be busy. That is why I am in school and prefer to work as well.
  • I like to give to the community as much as possible and volunteer whenever I may fit it in to my schedule. I feel it is just as important as holding down a job.

Accomplishments

  • I stay in Honors society in college, it is important that may grades stay above average. I believe that knowing what you study backwards and forwards and being able to teach others as you leave college and put it in the workforce is equally important as just receiving the degree and hanging the paper on the wall.I am a member of the Honors Society in college, and it is important for me to maintain grades above average. I believe that thoroughly understanding what you study and being able to teach others as you transition from college to the workforce is just as important as obtaining the degree itself and displaying it on the wall.

Certification

  • Registered Health Information Technician
  • Certificate of Completion for Data Analytics
  • Coding Specialist/ documentation Specialist
  • Licensed Vocational Nurse( no longer practice, retired)
  • Documentation Specialist

References

References available upon request.

Timeline

HIM Manager

Uintah Basin Healthcare
10.2024 - Current

HIM Technician

Baylor Scott and White Regional Medical Center
01.2023 - 10.2024

Bachelor of Science - Bachelors of Healthcare Admin

Southern New Hampshire University

Coding

AAPC

Associate of Applied Science - Health Information Management

McLennan Community College

LVN - Nursing

McLennan Community College

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Stephanie Trumbo