Stephanie Truong
Riverview
Summary
Personable and dedicated individual with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
INTERN
Chancey Interior Design
- Collaborated in development of design procedures
- Furthered design research by organizing project books, and helped detail the books
Shift Manager/Key Holder
1916 Irish Pub
09.2023 - Current
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
OUTSIDE SALES REP
Fence Outlet
04.2021 - Current
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Recommend products to customers, based on customers' needs and interests
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
- Prepare drawings, estimates, and bids that meet specific customer needs
- Provide customers with product samples and catalogs
FRONT DESK/ PROCESSOR
First American Title
09.2020 - 04.2021
- Prepare lists of all legal instruments applying to a specific piece of land and the buildings on it
- Read search requests in order to ascertain types of title evidence required and to obtain descriptions of properties and names of involved parties
- Copy or summarize recorded documents, such as mortgages, trust deeds, and contracts, that affect property titles
- Prepare reports describing any title encumbrances encountered during searching activities, and outlining actions needed to clear titles
- Confer with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel in order to exchange title-related information or to resolve problems
- Enter into recordkeeping systems appropriate data needed to create new title records or update existing ones
BARTENDER
Winghouse Bar & Grill
09.2012 - 09.2020
SALES ASSOCIATE
Aeropostale
10.2009 - 06.2011
Education
B.A - Nursing
Galen College of Nursing
Louisville, KYA.A - Liberal Arts
HILLSBOROUGH COMMUNITY COLLEGE
Tampa, FL01.2015
Skills
- Customer service
- Educating
- Sales
- Oral and written
- Communication
- Notary
Certification
Notary
Timeline
Shift Manager/Key Holder
1916 Irish Pub
09.2023 - Current
OUTSIDE SALES REP
Fence Outlet
04.2021 - Current
FRONT DESK/ PROCESSOR
First American Title
09.2020 - 04.2021
BARTENDER
Winghouse Bar & Grill
09.2012 - 09.2020
SALES ASSOCIATE
Aeropostale
10.2009 - 06.2011
A.A - Liberal Arts
HILLSBOROUGH COMMUNITY COLLEGE
INTERN
Chancey Interior Design
B.A - Nursing
Galen College of Nursing
Similar Profiles
Ashley BreadonAshley Breadon
Design Assistant at The Design House Interior DesignDesign Assistant at The Design House Interior Design
azzam awadazzam awad
Interior Design Assistant at ROC.D Interior Design, Design Möbel & InneneinrichInterior Design Assistant at ROC.D Interior Design, Design Möbel & Inneneinrich
Iman SalimIman Salim
Technical Office & Operation Manger at ZAD DESIGN ENGINEERING CONSULTANT & INTERIOR DESIGNTechnical Office & Operation Manger at ZAD DESIGN ENGINEERING CONSULTANT & INTERIOR DESIGN
Christina CollinsChristina Collins
Program Coordinator/Cheerleading Coach at Brandon All-StarsProgram Coordinator/Cheerleading Coach at Brandon All-Stars
Lina VillarejoLina Villarejo
Nurse Extern at HCA South ShoreNurse Extern at HCA South Shore