Stephanie Tuble
Irvine,CA
Summary
Accomplished and multifaceted contract administrator with 15+ years of experience of customer service, contract management, and purchasing in aerospace and medical device industries. Strong problem-solving and critical-thinking skills with good understanding of legal concepts and contracts.
Goal oriented with high integrity and superior relationship building, strong attention to detail and problem-solving skills. Driven by the fast-paced challenges and collaborative and dedicated to delivering outstanding service int the environment of supply chain.
Overview
16
16
years of professional experience
Work History
Contract Administrator
Caltrol Inc.
01.2023 - Current
- Effectively manage high volume of projects, contract administration of Service Contracts. This includes contract proposals, booking, SMS updates, Contract Renewal Process, contract file updates, and the distribution of information to appropriate team members and customers.
- Performs as project controls coordinator forSystems Service Group projects worth $9.9M. from Works with the sales and the Director of Service to generate project proposals and scopes of work.
- Determine the best method of procurement strategies, negotiate pricing, receiving, and tracking of major systems, hardware, software that optimize quality, cost, and timely delivery to obtain the best value for the Project.
- Assists Director of Service, Systems Service Engineers, and Technology Consultants with all aspects of the system installed base parts ordering, repair/exchange, Foundation Support, and services.
- Assists the VP of Service on financial contract forecasting.
- Completes required order entry documentation and enters customer orders in Caltrol and Emerson business systems. Tracks and follows up with factory personnel to ensure proper construction and delivery and initiates billing and final invoices to customers.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Adhered to legal and contractual requirements for compliant contract processes.
Contract Administrator
Swift Engineering Inc.
09.2020 - 01.2023
- Profitable: Increased contract value by $3M over 1 year by development of change notices and change orders.
- Determined: Responsible for ensuring $16M was delivered to customers to support engineering builds and services.
- Mastery of understanding, interpretation, and application of the FAR, Government policies and other government regulations.
- Collaboration: Ability to work with a diverse team to review financial data and progress reports for monitoring contract progress and resolve issues.
- Organizational: Utilizes best practices and methodologies to complete contracts ranging from $400 thousand to $5 million.
- Compliance: Review and analyze incoming contract against proposal submitted including estimates, proposed materials and determine accuracy to ensure they comply with state and federal laws and regulations, including review of contract terms and conditions, cost and pricing, accounts receivable management.
- Versatility: Liaison between business development operations, program managers, finance, engineering, and quality to create and maintain relationships with customers and serve as the singular point of contact for matters concerning contracts. Respond to all customer inquiries and team members.
- Coordinates deliverables in accordance with government and commercial contract requirements.
Customer Success Experience Specialist
Trelleborg Healthcare and Medical
08.2018 - 09.2020
- Cooperative: Review customer purchase orders and perform all actions associated: processing, contract review, order acknowledgement, internal order notification, and customer confirmation.
- ·Diligent: Issue batch record shop orders, coordinate production schedule and operators, and invoicing customer. Resolve invoice discrepancies and all accounting related matters associated with PO’s and receipts.
- ·Accuracy: Review and assess customer contracts to ensure that terms and conditions stated fit the best interest of the company for determination of profitability and standardization.
- ·Structured: Work closely with Engineering for forecasting, production shop order release and revision changes to convert business potentials.
- ·Persistent: Drive on time delivery by collaborating with production, QC and shipping to assure metric is met by verification of labor, materials, completed production orders and invoicing.
- Quality: Generate and manage vendor purchase orders to provide assurance, accuracy and compatibility with applicable requirements and policies and expedite as needed.
- ·Determined: Control inventory levels through usage and customer forecast reports and source indirect material for facilities and general supplies and equipment in order to obtain and achieve cost savings.
- Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
- Worked with internal matrix partners to triage issues and submit work order requests.
Capitation Specialist / Healthcare Advisor
Monarch part of Optum United Health Care
06.2015 - 08.2018
- Proactive: Ensuring the accuracy and timeliness of monthly Medicare HMO capitation and specialty capitation payments and eligibility reports. Maintenance of capitation records, files, and monitoring reports to ensure accuracy of payment and compliance with contractual and regulatory requirements.
- Innovative: Working with Information Technology Department to identify and implement system corrections and enhancements. Drilling down to identify capitation and revenue trends and resolve issues/errors. Provides up to date review of capitation rate table configurations errors or concerns.
- Collaborating with other analysts on finance projects (e.g., developing forecast and budget models, performing trend and cost-benefit analyses, etc.) Prepare capitation or other ad-hoc financial analysis as requested by the Controller, CFO and/or the client.
- Help guide and educate customers about the fundamentals and benefits of consumer driven healthcare topics to include managing their health and wellbeing by selecting the best plan benefit options, maximizing the value of their health plan options. Research complex issues across multiple databases and work with support resources to resolve customer issues.
Front Office Team Leader
Candlewood Suites Hotel
04.2008 - 06.2015
- Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security standards.
- Manages and secure that all accounting transaction and cash handling procedures are in-compliance and performed quality control audits and ensured hotel credit policies were enforced.
- Created work environment that promoted teamwork, recognition, mutual respect and employee satisfaction.
- Motivated staff by setting goals, providing ongoing feedback, coaching and development and rewarding and recognizing employees.
Education
Professional Certificate in Contract Management -
San Diego State University
Diploma in Culinary Arts and Technology Management -
Center for Culinary Arts Manila
Skills
- Strong background in communication and building customer and vendor relations
- Knowledge of ISO 9001, ISO 13485:2016 and AS9100 audits
- Proficient in Oracle JD Edwards, IFS, SAP, , Salesforce, Smartsheet, Microsoft Office Suite and Outlook
- Process Improvement
- Contract Administration
- Attention to Detail
- Analytical Thinking
- Contract Performance Monitoring
- Time Management
- Project Support
- Contract Reviews and Edits
- Financial Analysis and Reporting
- Contract Negotiation
- Proposal Preparation
- Contract Terms Negotiation
- Vendor Relations
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Contract Administrator
Caltrol Inc.
01.2023 - Current
Contract Administrator
Swift Engineering Inc.
09.2020 - 01.2023
Customer Success Experience Specialist
Trelleborg Healthcare and Medical
08.2018 - 09.2020
Capitation Specialist / Healthcare Advisor
Monarch part of Optum United Health Care
06.2015 - 08.2018
Front Office Team Leader
Candlewood Suites Hotel
04.2008 - 06.2015
Professional Certificate in Contract Management -
San Diego State University
Diploma in Culinary Arts and Technology Management -
Center for Culinary Arts Manila
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