Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Stephanie Turner

Summary

Attentive and goal-focused which brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Relationship Manager

Capital One
09.2021 - 01.2024
  • Built relationships and empowered our partners to grow their business and lead with Capital One
  • Influenced 95 dealerships within territory and analyzed territory production goals and results
  • Analyzed credit and assess and research risk to Capital One
  • Articulated and understood specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the auto industry
  • Counseled and influenced dealers on developing processes to increase market share
  • Collaborated with cross-functional teams to identify and implement new business opportunities, resulting in a 10% increase in market share.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Created reports, presentations, and other documentation for dealers
  • Conducted research and analysis of market trends, customer behaviors, and competitive landscape.

Automotive Finance Manager

Auffenberg Dealer Group
03.2021 - 09.2021
  • Developed strategies to increase auto finance sales volume while maintaining profit margins.
  • Analyzed customer credit histories in order to determine eligibility for loans.
  • Assessed risk associated with potential borrowers in order to minimize losses.
  • Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
  • Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
  • Analyzed industry trends in order to identify areas that offer potential growth opportunities.
  • Coordinated training sessions for employees on proper handling of automobile loan paperwork.

Leveraged Sales Rep

AT&T
12.2019 - 01.2021
  • Proven track record of exceeding sales targets and generating new business opportunities
  • Strong understanding of leveraged products and ability to effectively communicate their benefits
  • Excellent relationship-building skills with clients, resulting in long-term partnerships and repeat business
  • Successfully applied training and coaching to sales strategy to exceed sales goals
  • Negotiated new contracts with existing client base
  • Trained and mentored team members on sales techniques, leading to increased productivity and performance.
  • Negotiated pricing and terms of sales contracts with clients.
  • Managed pipeline of leads from initial contact through close of sale.

Education

Bachelor of Science in Cybersecurity -

Western Governors University

Google IT Support Professional Certificate -

COMPTIA

Skills

  • Portfolio Growth
  • Solution management
  • New Business Development
  • Analytical Problem Solving
  • Attention to Detail
  • Project Management
  • Risk Analysis
  • Risk Mitigation
  • Disaster Recovery Planning
  • Operations Analysis
  • Project Analysis
  • Business Analysis

Certification

  • Comptia Security+

Languages

English
Native/ Bilingual

Timeline

Relationship Manager

Capital One
09.2021 - 01.2024

Automotive Finance Manager

Auffenberg Dealer Group
03.2021 - 09.2021

Leveraged Sales Rep

AT&T
12.2019 - 01.2021

Bachelor of Science in Cybersecurity -

Western Governors University

Google IT Support Professional Certificate -

COMPTIA

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Stephanie Turner