Stephanie Urias
Midland
Summary
Seeking to transition into new field with background in high-intensity industrial environment. Developed strong analytical skills and expertise in process optimization and quality control, ensuring operational efficiency and product excellence. Aiming to leverage these skills in fresh, dynamic setting.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Triple Threat Sport Bar
Waitressing
10.2023 - 07.2024
- Increased customer satisfaction with timely completion of work orders, resulting from effective scheduling and prioritization of tasks.
- Supported continuous improvement initiatives through active participation in process audits and evaluations.
- Reduced equipment downtime by performing regular maintenance on furnaces, quench tanks, and other heat-treating machinery.
- Ensured workplace safety by adhering to company policies and guidelines regarding personal protective equipment and hazardous materials handling.
Silver Logistics LLC
Receptionist
10.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Animal Cracker Learning Center
Daycare & Preschool
01.2015 - 09.2018
- Increased student engagement by incorporating hands-on activities and real-world examples into lesson plans.
- Provided constructive feedback on assignments and assessments, helping students understand areas for growth and develop necessary skills.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Introduced children to educational games and activities to boost learning.
- Assisted in potty training and other daily hygiene activities to support child development.
- Read stories, sang songs and facilitated creative play.
- Assisted in potty training and toilet hygiene.
YMCA
Daycare & Preschool
03.2010 - 07.2015
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Galindo Law Firm
Receptionist And Filing Papers
07.2007 - 11.2009
- Managed multiple tasks simultaneously without compromising the quality of work, ensuring that all deadlines were met consistently.
- Assisted attorneys with trial preparation, resulting in improved case organization and presentation.
- Provided exceptional customer service through prompt response times on all forms of communication including phone calls, emails, or face-to-face interactions.
- Conducted thorough research to support case development and provide relevant information to attorneys.
- Contacted clients to schedule appointments and discuss progress of cases.
Education
High School Diploma -
Premiere High School
4200 W Illinois Ave #140, Midland TX05-2006
Skills
- Temperature control
- Quenching techniques
- Workplace safety
- Hardness testing
- Teamwork
- Reliability
- Multitasking Abilities
- Organizational skills
- Data entry
- Professional demeanor
- Customer service
- Microsoft outlook
- Paperwork processing
- Filing
- Fluent bilingualism
- Telephone etiquette
- Cash handling
- Exceptional customer service
- Strong work ethic
- Team player
- Multitasking
- Adaptable and flexible
- Warm and friendly
Accomplishments
- Accomplished a rush of 20 ppl or more w two waitress on call.
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Triple Threat Sport Bar
Waitressing
10.2023 - 07.2024
Silver Logistics LLC
Receptionist
10.2020 - 04.2022
Animal Cracker Learning Center
Daycare & Preschool
01.2015 - 09.2018
YMCA
Daycare & Preschool
03.2010 - 07.2015
Galindo Law Firm
Receptionist And Filing Papers
07.2007 - 11.2009
High School Diploma -
Premiere High School
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