Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Usher

Aiken,SC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Sprint
06.2022 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Cook

Chick-fil-A
01.2020 - 03.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

Associate of Science - Diagnostic Medical Sonography

Augusta Technical College
Augusta, GA
08.2025

High School Diploma -

Silver Bluff High School
Aiken, SC
08.2020

Skills

  • Operations Management
  • Compiling Data
  • Data Entry
  • Recruiting and Interviewing
  • Record Preparation
  • Staff Management
  • Cost Control
  • Strategic Planning
  • Team Leadership
  • Data Collection

Timeline

Assistant Manager

Sprint
06.2022 - 10.2023

Cook

Chick-fil-A
01.2020 - 03.2021

Associate of Science - Diagnostic Medical Sonography

Augusta Technical College

High School Diploma -

Silver Bluff High School

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Stephanie Usher