Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Stephanie Valadez

Reno,NV

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Nozzleman Pizza
11.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions
  • Upsold additional products and services to customers, increasing revenue.


Server, Bartender

IMBIBE Eats and Drinks
05.2023 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilize beer and brewing knowledge to assist guests with beer choices
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Escrow Assistant

Stewart Title Company
02.2022 - 08.2023
  • Maintained open communication with lenders, brokers and borrowers, agents, buyers, and sellers
  • Scheduled signings and gathered required paperwork.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Forwarded title clearing documentation to title officer for approval.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.

Bartender

Voodoo Brewing
01.2023 - 06.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Server/Bartender

Seasons 52
10.2019 - 02.2021
  • Provide exceptional service in an upscale dining environment
  • Farm to table seasonal cocktail and food menu that changes quarterly and a wine menu that included 52 wines by the glass
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Worked private dining room events for weddings, graduations, and other celebrations
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales significantly by upselling higher-end products to customers.


Server

Sauced BBQ and Spirits
05.2018 - 05.2019
  • Fast paced sport bar environment managing up to 15 tables at a time
  • 32 Beer taps, craft cocktails, and an extensive whiskey list.

Education

Bachelor of Arts - Anthropology

San Francisco State University
San Francisco, CA
05.2019

Skills

  • Customer Service
  • POS Systems
  • Product Recommendations
  • ID Verification
  • Order Verification
  • Liquor Regulations and Compliance
  • Complex Problem-Solving
  • Staff Mentoring

Certification

  • Servesafe Food Handler
  • Servesafe Alcohol

Awards

Hospitality Warrior of the Month, 07/01/17, P.F. Chang's Manager Dimitri Fergadiotis

Timeline

Cashier

Nozzleman Pizza
11.2023 - Current

Server, Bartender

IMBIBE Eats and Drinks
05.2023 - 11.2023

Bartender

Voodoo Brewing
01.2023 - 06.2023

Escrow Assistant

Stewart Title Company
02.2022 - 08.2023

Server/Bartender

Seasons 52
10.2019 - 02.2021

Server

Sauced BBQ and Spirits
05.2018 - 05.2019

Bachelor of Arts - Anthropology

San Francisco State University
  • Servesafe Food Handler
  • Servesafe Alcohol

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Stephanie Valadez