Stephanie Flores Valdez

Work History

Dr. Vo-nguyen

10.2023 - 11.2023

Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Starbucks

01.2020 - 11.2022

Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
Maintained regular and consistent attendance and punctuality.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Cleaned counters, machines, utensils, and seating areas daily.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Learned special recipe items and seasonal offerings to best meet customer needs.

IIHS

03.2019 - 09.2020

Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted clients with activities of daily living, promoting independence and quality of life.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Provided safe mobility support to help patients move around personal and public spaces.