Stephanie Valdez
Home Depot
Dallas,TX
2
Languages
3
years of professional experience
Friendly and dependable customer service professional with experience assisting customers in a fast-paced retail environment. Skilled at understanding customer needs, resolving concerns, providing product information, and creating positive customer experiences. Strong communication and interpersonal skills with experience handling cash, operating POS systems, working with diverse customers, and collaborating with team members. Bilingual in English and Spanish.
Work History
Garden Associate
3 Years 3 Months- Provide exceptional customer service by assisting customers with plant selection, lawn care products, and gardening tools
- Maintain and stock inventory, ensuring shelves and displays were properly organized and visually appealing
- Advise customers on plant care, fertilizers, pest control, and seasonal maintenance
- Ensure accurate pricing, signage, and product labeling for merchandise
- Assist with loading customer purchases and providing guidance on product use and maintenance
Receptionist
7 Months- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointments and maintained scheduling for multiple staff members.
- Handled multi-line phone system, directing calls to appropriate departments seamlessly.
- Assisted guests with inquiries, providing information on local attractions and hotel services.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma
Skills
Solutions to enhance satisfaction.
Facilitated positive interactions to build lasting customer relationships.
Resolved issues effectively to maintain a harmonious environment.
Communicated clearly to convey information and support customers.
Practiced active listening to understand client needs and concerns.
Managed cash transactions accurately to ensure financial integrity.
Operated POS systems efficiently to streamline sales processes.
Promoted products effectively to drive sales and enhance customer experience.
Maintained comprehensive knowledge of products to assist customers effectively.
Collaborated with team members to achieve common goals and improve service.
Executed multiple tasks efficiently to meet operational demands.
Organized time effectively to prioritize tasks and enhance productivity.
Oversaw inventory and stock management to ensure availability of products.
Handled materials safely to maintain a secure workspace.
LANGUAGES
English
Spanish
Timeline
Receptionist
Kasa Arlington Dallas
09.2025 - 04.2026Read More
Garden Associate
Home Depot
05.2023 - CurrentRead More
Texas Can Academy
High School Diploma
Read More