Stephanie Van Buren
Waupun,WI
Summary
Correctional Officer with almost 2 years in maximum and medium security facilities. A committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in a prison setting. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over almost 2-years of industry history. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-oriented
Overview
7
7
years of professional experience
Work History
Correctional Officer
Dodge Correctional Institution
1 W Lincoln St. Waupun , WI
03.2021 - Current
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Booked new inmates into facility and processed inmates for transfer.
Cashier
Kwik Trip
800 W Main St. Waupun, WI
12.2017 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Learned kitchen and shift lead positions and provided backup at key times.
Cashier
Walgreens
999 E Main St. Waupun, WI
02.2015 - 11.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Cambridge High School
Cambridge, WI05.2005
Skills
- Security Checks
- Control Room Maintenance
- Firearms Training
- Inmate Population Control
- Inmate Supervision
- Contraband Searching
- Conduct Reporting
- Armory and Key Control
- Conflict Resolution Skills
- De-Escalating Conflicts
- Restraint Techniques
- Judgment and Decision-Making
- Learning Strategies
Timeline
Correctional Officer
Dodge Correctional Institution
03.2021 - Current
Cashier
Kwik Trip
12.2017 - 02.2021
Cashier
Walgreens
02.2015 - 11.2017
High School Diploma -
Cambridge High School