Stephanie Vasquez
Houston,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Well Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Order Processor / Work From Home
Omaha Steaks
08.2022 - 06.2024
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
OFFICE ASSISTANT / RECEPTIONIST
Advanced Control Systems LLC
02.2017 - 05.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
OFFICE ASSISTANT
Cocoran's Service
09.2015 - 05.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
CUSTOMER SERVICE / RECEPTIONIST
A&G Landscaping
01.2010 - 04.2014
- Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
- Facilitated smooth office operations with timely ordering of supplies and inventory management.
- Reduced call wait times by efficiently managing phone lines and directing calls to appropriate departments.
- Organized company documents and maintained accurate filing systems for easy retrieval when needed.
- Contributed to company growth by actively promoting products and services based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues effectively.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Diploma -
Pasadena High School
Pasadena, TXSkills
- Customer Service
- Data Entry
- Professionalism
- Positive Attitude
- Team Collaboration
- Time Management
- Typing Speed
- Analytical Thinking
- Multitasking
- Active Listening
- Effective Communication
- Conflict Resolution
- Microsoft Office Suite
- Quickbooks
Timeline
Order Processor / Work From Home
Omaha Steaks
08.2022 - 06.2024
OFFICE ASSISTANT / RECEPTIONIST
Advanced Control Systems LLC
02.2017 - 05.2019
OFFICE ASSISTANT
Cocoran's Service
09.2015 - 05.2017
CUSTOMER SERVICE / RECEPTIONIST
A&G Landscaping
01.2010 - 04.2014
Diploma -
Pasadena High School
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