Peter Santiago
Absecon,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Swell Wash
Galloway
01.2023 - Current
- Assisting the Manager in overseeing daily operations and ensuring efficient workflow
- Providing exceptional customer service and resolving any customer issues or concerns
- Accountable for managing the team through opening, closing and ongoing maintenance of the facility during assigned shift
- Promote sales, manage labor and maximize profitability
- Accountable for overall performance of the team during assigned shift
- Handling cash, by counting at the end of the day and ensuring its put in the safe
- Prepare cassettes with money for the next day
- Performs Crew Member duties as needed to ensure quality and timely customer service
- Guide cars onto the track with a focused, pleasant, and competent demeanor
Food Runner
Andre’s Wine Bar & Grill
Brigantine
01.2021 - Current
- Obtain and Maintain a working knowledge of all food menus including carryout and catering menus
- Delivering food orders from the kitchen to customers' tables rapidly and accurately
- Maintain the cleanliness of the expo line, organization of order tickets, and communicate effectively with the team
- Promote an atmosphere of teamwork by assisting co-workers
Retail Sales Associate
HMS Host
Absecon
01.2017 - 01.2020
- Responsible for providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer
- Developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers
- Performs all other responsibilities as directed by the business or as assigned by management
- Reported to reports to the Store Manager / Assistant Store Manager
- Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
- Administers all point of sale opening and closing procedures in accordance with corporate policy
- Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
- Communicates all merchandise needs or issues to appropriate supervisors
- Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties
- Participates in physical inventory counts as required
Education
A.A.S. - Health Science
Atlantic Cape Community College
05.2023
Skills
- Presentation Design
- Ability to lift 50 pounds
- Electronics Proficiency
- Proficient in Diverse Software
- Product and service knowledge
- Microsoft Office expertise
- Point Of Sale Systems
- Operations Management
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
Spanish
Limited
Timeline
Assistant Manager
Swell Wash
01.2023 - Current
Food Runner
Andre’s Wine Bar & Grill
01.2021 - Current
Retail Sales Associate
HMS Host
01.2017 - 01.2020
A.A.S. - Health Science
Atlantic Cape Community College
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