Summary
Overview
Work History
Education
Core Professional Strengths
Timeline
Generic

Stephanie Velasco

North Miami Beach,Florida

Summary

CORE PROFESSIONAL STRENGTHS: Strategic Account Executive renowned for cultivating loyal client relationships, driving sales, and maximizing revenue growth. Exceptional communicator with strong negotiation skills and a keen ability to understand and meet customer needs. Thrives in fast-paced environments, leveraging self-motivation and empathy to deliver tailored solutions that exceed expectations.

Overview

13
13
years of professional experience

Work History

Account Executive

2nd Gear
Costa Mesa
10.2021 - Current
  • In person and over the phone sales presentations
  • Prospect new accounts and existing ones for opportunities
  • Consistent follow up calls to close leads
  • Conduct quality assurance audits to ensure products are delivered on time and to clients’ satisfaction
  • 127% of Monthly Sales for 2 years
  • Communicating with clients and gathering information about projects budgets and timelines
  • On Average made 80 outbound calls per day
  • Email blast campaigns 500 emails 3 times a week
  • Reporting and recording all sales activities in CRM
  • Preparing and presenting new proposal bids.

Inside Sales Representative

Western Exterminator
Anaheim
04.2015 - 01.2021
  • Handled leads from heavy inbound calls and emails
  • Outbound calls to prospect potential clients
  • Composed proposals and estimates for potential clients
  • Worked with residential and commercial clients
  • Customer Service Representative
  • Handled calls for current clients, technicians and managers
  • Set appointments for current clients
  • Maintained 120% of monthly commit for 4 years
  • 4 x Presidents club winner
  • Top 3 sales person for 4 consecutive years
  • Relay pest information to customers with questions and concerns
  • 75 outbound cold calls per day and 75 inbound total calls 150.

Inventory Control, Clerk, Shipping and Receiving, Compliance, Sales Representative

Michael Kors Distribution Center
Whittier
10.2013 - 02.2014
  • Problem solving, case finding, merchandise count
  • Maintain clean and organized work station
  • Print out FedEx/UPS shipping labels
  • Input orders into system
  • Make outbound phone calls to big vendors to upsell new products.

Customer Service, Operator, Brand Manager, Presentation

Target
Montclair
06.2012 - 10.2013
  • Answer phone calls, redirect them as needed
  • Managed a team
  • Pushed products out to the floor in a presentable manner
  • Made sure customers were satisfied and requests were fulfilled at all times.

Customer Service, Receptionist, Inventory Control, Sales Representative

J&R Auto Parts
La Puente
08.2011 - 06.2012
  • Answered phone orders
  • Inventory management
  • Deescalated calls with unsatisfied customers
  • Internet Sales and Over the phone sales for parts.

Education

High School Diploma -

Nogales High School
La Puente, CA
06-2010

Some College (No Degree) - Business

Miami Dade College
Miami, FL

Core Professional Strengths

  • Detail oriented and organized
  • Sales and negotiation skills
  • Developed ability to work in a fast-paced environment
  • Self-motivated
  • EQ skills to empathize with clients
  • CRM Software Experience
  • Fluent in Spanish and English
  • Account Management
  • Revenue Generation

Timeline

Account Executive

2nd Gear
10.2021 - Current

Inside Sales Representative

Western Exterminator
04.2015 - 01.2021

Inventory Control, Clerk, Shipping and Receiving, Compliance, Sales Representative

Michael Kors Distribution Center
10.2013 - 02.2014

Customer Service, Operator, Brand Manager, Presentation

Target
06.2012 - 10.2013

Customer Service, Receptionist, Inventory Control, Sales Representative

J&R Auto Parts
08.2011 - 06.2012

High School Diploma -

Nogales High School

Some College (No Degree) - Business

Miami Dade College

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Stephanie Velasco