Stephanie Venegas
Laredo
Summary
Dynamic Sales Associate at Petco with a proven track record in customer service and team building. Expert in training new staff and resolving conflicts, enhancing team performance. Skilled in data analysis and relationship management, consistently driving sales and fostering a collaborative environment. Committed to delivering exceptional customer experiences and achieving team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Petco
Laredo
05.2019 - 10.2022
- Assisted customers in selecting the right pet supplies and products.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Used technology resources to assist customers in locating and selecting items.
- Responded to customer inquiries regarding products and services effectively.
- Professionally handled customer complaints.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Science - Major Psychology Minor Criminal Justice
Texas A&M International University
Laredo, TX12-2025
High School Diploma -
Cigarroa High School
Laredo, TX05-2019
Skills
- Effective communication
- Customer service
- Team building
- Conflict resolution
- Data analysis
- Relationship management
- Report writing
- Training and development
- Community engagement
- Planning and coordination
- Research skills
- Multitasking Abilities
- Problem resolution
- Decision-making
- Critical thinking
- Time management
- Self-Directed
- Teamwork and collaboration
Languages
English
Professional
Spanish
Professional
Certification
- Serving Children and Adults in Need
- SCAN Alcohol Intervention Services (SAIS) Program
References
References available upon request.
Timeline
Sales Associate
Petco
05.2019 - 10.2022
Bachelor of Science - Major Psychology Minor Criminal Justice
Texas A&M International University
High School Diploma -
Cigarroa High School
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