STEPHANIE VERHAAGH
Green Bay
Summary
Dedicated professional with extensive experience in housekeeping, excelling in client-focused service and meticulous attention to detail. Proven ability to manage operations efficiently and maintain high hygiene standards, showcasing strong teamwork and adaptability. Demonstrated expertise in OSHA compliance and effective problem resolution, ensuring a clean and safe environment.
Overview
17
17
years of professional experience
Work History
Housekeeping Cleaner
Bayview Industries
Green Bay
12.2019 - 06.2025
- Restocked cleaning supplies to ensure availability for daily operations.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Cleaned walls, ceilings, carpets and furniture in assigned areas.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Organized and cleaned housekeeping closets and carts to easily find equipment and supplies.
- Maintained inventory of cleaning supplies and documented items to reorder.
- Assisted with training of new housekeeping staff.
- Reported maintenance issues to ensure prompt resolution and safety compliance.
Direct Support Professional
Paragon Community Services
Green Bay
11.2018 - 12.2019
- Provided direct care and supervision to participants in an Adult Day Service with intellectual and developmental disabilities.
- Tried to maximize personal growth, self-esteem, and happiness in every participant.
- Provided greater independence to help improve the lives of the people served.
- Assisted participants with activities, outings, personal cares, lunch, and transportation.
- Contributed to the overall health, safety, and welfare of participants.
- Ensured focus on person-centered goals.
- Completed essential paperwork.
- Used approved crisis intervention techniques in emergency situations.
Housekeeper
Old School Housekeeping
Green Bay
08.2016 - 09.2018
- Commercial, residential, and after construction clean up.
- Sweeping, mopping, vacuuming, dusting, bathrooms, walls, baseboards, inside and out of appliances, trash removal, and animal care.
- Established and maintained good relationships with clients and fellow employees.
Bartender
PhatHeadz
Green Bay
10.2011 - 08.2018
- Greeted customers, assessed demeanor, and checked identification when needed.
- Provided exceptional timely, accurate, and friendly customer service with a smile.
- Served beverages, collected payments, and gave correct change.
- Restocked bar inventory and supplies when needed.
- Helped maintain sanitation, health, and safety standards.
- Established and maintained excellent relationships with fellow employees, management, and customers.
Bartender
Sandbox
Green Bay
07.2013 - 09.2016
- Greeted customers, assessed demeanor, and checked identification when needed.
- Collected and served food and beverage orders.
- Collected payments and gave correct change.
- Restocked ice, bar inventory, and supplies when needed.
- Provided exceptional customer service.
- Established and maintained positive relationships with management, fellow employees, and customers.
- Maintained cleanliness and organization of bar area throughout service shifts.
- Trained new staff on bar procedures, drink preparation, and customer interaction.
Caregiver
Ennis House
Wrightstown
07.2008 - 12.2010
- Assisted residents in any way necessary to help them be as independent as possible.
- Assisted residents with daily personal care and hygiene.
- Helped improve residents lives through effective and compassionate care.
- Prepared and cooks meals.
- Provided behavioral and emotional support to residents.
- Maintained safety, respect, and dignity of residents.
Education
GENERAL -
East High School
Green Bay, WIGENERAL -
Grossmont Collage
San diego, CAGENERAL -
Mesa
San diego, CAASSOCIATE -
University of Phoenix
Appleton, WISkills
- Exceptional customer service
- Client focused
- Computer literate
- Quick Learner
- Multitasking
- Staff training
- Communication skills
- Attention to detail
- Health and safety compliance
- Team building
- Inventory control
- Cleaning and sanitation
Timeline
Housekeeping Cleaner
Bayview Industries
12.2019 - 06.2025
Direct Support Professional
Paragon Community Services
11.2018 - 12.2019
Housekeeper
Old School Housekeeping
08.2016 - 09.2018
Bartender
Sandbox
07.2013 - 09.2016
Bartender
PhatHeadz
10.2011 - 08.2018
Caregiver
Ennis House
07.2008 - 12.2010
GENERAL -
East High School
GENERAL -
Grossmont Collage
GENERAL -
Mesa
ASSOCIATE -
University of Phoenix