Stephanie Villaseñor
Los Angeles,CA
Summary
Resilient first-generation college student with a strong work ethic and determination, overcoming personal challenges to pursue education and career. Motivated by hardworking parents, approaches endeavors with dedication and commitment to growth. Excels in the workplace with honed customer service, communication, and problem-solving skills. Experienced in working with children and providing support during times of distress. Eager to utilize passion for psychology to support others professionally.
Overview
8
8
years of professional experience
Work History
Advanced Front Crew - Cashier
Ono Hawaiian BBQ
06.2022 - Current
- Experience with operating a team oin the absence of a manager.
- Demonstrated problem-solving skills by addressing and resolving customer concerns.
- Developed strong customer service and communication skills, both with customers and co-workers.
- Managed cash transactions accurately and efficiently.
- Stocked inventory and maintained organization in the work area.
- Worked efficiently in a fast-paced environment.
- Computer skills: Sent emails, obtained data, and organized files.
- Advanced Front Crew Promotion
Child Care Provider
08.2018 - Current
- Supervised and cared for children of varying ages in a safe and nurturing environment.
- Developed patience, organizational skills, and the ability to manage multiple tasks in a fast-paced setting.
- Developed strong relationships with families, regularly updating child progress, and establishing trust.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Teacher Assistant
32nd Street USC MAE Magnet School
08.2017 - 06.2018
- Assisted teachers by supervising students in the absence of faculty.
- Helped with administrative tasks such as grading papers and filling out necessary documentation.
- Distributed necessary documents among faculty and staff.
Student Assistant
32nd Street USC MAE Magnet School
08.2021 - 06.2022
- Assisted teachers by supervising students in the absence of faculty.
- Helped with administrative tasks such as grading papers and filling out necessary documentation.
- Distributed necessary documents among faculty and staff.
Freelance Makeup Artist
07.2020 - Current
- Provided makeup services for various special events, including weddings, proms, and quinceañeras.
- Assisted clients with beauty product selection and application, ensuring high-quality results.
- Cultivated creativity and customer service skills.
- I am currently working toward obtaining a professional cosmetology license.
- Developed cosmetic/skincare product knowledge.
Education
B.S. - Psychology, Sociology
California State Polytechnic University, Pomona
Pomona, CA05.2026
High School Diploma -
32nd Street LAUSD USC MAE Magnet School
Los Angeles, CA06.2022
Skills
- Bilingual (English/Spanish)
- Strong Writing Skills
- Experience within Customer Service
- Time Management
- Strong Work Ethic
- Team Management
- Computer Skills
- Phone etiquette
- Stress tolerance
- Conflict resolution
- California food handler certified
- Cash register operations
- Front of house management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I enjoy helping others and giving back to the community
- Mindfulness Practices
- Fashion and Style
- Road Trips
- Creative Writing
- Personal Development and Self-Improvement
Accomplishments
- Promoted to Advanced Front Crew after only a year for exceptional performance.
- Trained and mentored several employees.
- Achieved high reliability status through effectively helping with outstanding work performance.
- Resolved product issue through consumer testing.
- Supervised team of various staff members.
- Documented and resolved customer complaints which led to improved company reviews.
Clubs Awards Extracurricular
- Psi Chi, International Honors Society in Psychology
- Deans List, GPA of 3.5+
- English/Literature Tutoring
- Spanish Tutoring
- Fundraising/Charity events for Breast Cancer Awareness Month
Timeline
Advanced Front Crew - Cashier
Ono Hawaiian BBQ
06.2022 - Current
Student Assistant
32nd Street USC MAE Magnet School
08.2021 - 06.2022
Freelance Makeup Artist
07.2020 - Current
Child Care Provider
08.2018 - Current
Teacher Assistant
32nd Street USC MAE Magnet School
08.2017 - 06.2018
B.S. - Psychology, Sociology
California State Polytechnic University, Pomona
High School Diploma -
32nd Street LAUSD USC MAE Magnet School
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