Stephanie Vizcarra Contreras
Jurupa Valley,Ca
Summary
Experienced in quality control and customer service, with a strong ability to inspect materials, troubleshoot issues, and assist customers efficiently. Proven competence in using various software systems and performing detailed quality control functions. Eager to leverage skills and experience to excel as a Customer Service Representative and support team success.
Recent graduate with foundational knowledge in Phlebotomy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
QC Inspector/Assistant
Ihealth
08.2023 - 05.2024
- Demonstrated ability to accurately inspect parts and materials for quality assurance purposes.
- Participated in regular audits of the Quality Control department’s activities.
- Worked closely with production teams to troubleshoot any problems encountered during manufacturing operations.
- Trained other personnel in performing basic quality control functions.
- Analyzed data from statistical process control charts to identify areas needing improvement.
- Helped with product order products for the floor
- Worked with Net-Suite Orical and Tensen(Japanese software)
Cashier/Self checkout Host/Bakery
Sprouts Farmers Market
06.2021 - 12.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Provided efficient and courteous service to customers.
- Worked in Bakery baked/packed/displayed products
- Worked self checkout host-maintained 4 stations and helped with customer service to the best of my ability and maintained a clean space
- Had knowledge of where grocery items were through the store
Cashier
99 cents store
10.2019 - 12.2019
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Education
High School Diploma -
Pasadena City College
PasadenaCLIA-COW CERTIFICATE - Phlebotomy
Phlebotomy Training Specialist
Ontario12.2024
CLIA-COW CERTIFICATE - PHLEBOTOMY
Externship-PICO Maternity Clinic
Los Angeles, CA06-2025
Skills
- Quality control techniques
- Visual inspection techniques
- Computer skills
- Equipment operation
- Customer Service
- Product inspection
- Defect identification
- Organization skills
- Venipuncture
- Order of draw
- Specimen handling
- HIPAA compliance
Certification
- PT - Phlebotomy Technician
LANGUAGES
Spanish Bilingual
English Bilingual
Timeline
QC Inspector/Assistant
Ihealth
08.2023 - 05.2024
Cashier/Self checkout Host/Bakery
Sprouts Farmers Market
06.2021 - 12.2023
Cashier
99 cents store
10.2019 - 12.2019
High School Diploma -
Pasadena City College
CLIA-COW CERTIFICATE - Phlebotomy
Phlebotomy Training Specialist
CLIA-COW CERTIFICATE - PHLEBOTOMY
Externship-PICO Maternity Clinic