Stephanie Voudren
Keene,NH
Summary
Highly motivated Financial Coordinator with proven success scheduling appointments and effectively communicating with various personalities. Smart, reliable and possessing extensive billing and fee calculation experience.
Overview
26
26
years of professional experience
Work History
Direct Support Professional
Monadnock Developmental Services
03.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Financial Coordinator
Montshire Pediatric Dentistry
12.2021 - Current
- Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Explained insurance benefits, fees and procedures to patients.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Submitted claims to insurance companies on same day as patient treatment.
Scheduling Coordinator
Montshire Pediatric Dentistry
03.2021 - 12.2021
- Utilized Eaglesoft and Opendental
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Supervisor
Conifer Health Solutions
11.2019 - 03.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervised 8-12 employees in the emergency department for Conifer.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Registration
Conifer Healthcare Solutions
10.2018 - 11.2019
- Streamlined patient registration process by implementing efficient data entry techniques and maintaining accurate records using EPIC
- Exhibited strong problem-solving abilities when faced with complex registration scenarios, ensuring that all necessary information was obtained for accurate patient records.
Lead Pharmacy Technician
CVS
05.1998 - 10.2018
- Supervised 10-15 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
High School Diploma -
Keene High School
Keene, NH06.2000
Skills
- TRAINING (10 years)
- CUSTOMER SERVICE (10 years)
- EXCEL (3 years)
- INTERVIEWING (8 years)
- RECEPTIONIST (3 years)
- Accounts Receivable (2 years)
- Insurance Verification (3 years)
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Pharmacy Technician Experience (10 years)
- Microsoft Excel
- Microsoft Word
- Computer skills
- Typing
- Time management
- Data entry
Timeline
Direct Support Professional
Monadnock Developmental Services
03.2022 - Current
Financial Coordinator
Montshire Pediatric Dentistry
12.2021 - Current
Scheduling Coordinator
Montshire Pediatric Dentistry
03.2021 - 12.2021
Supervisor
Conifer Health Solutions
11.2019 - 03.2021
Registration
Conifer Healthcare Solutions
10.2018 - 11.2019
Lead Pharmacy Technician
CVS
05.1998 - 10.2018
High School Diploma -
Keene High School
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