Stephanie V Perry
Pittsburgh,PA
Summary
Seasoned AML and financial crimes professional with 15 years of experience in investigations and SAR decisioning. Led mentorship and onboarding initiatives to improve investigative quality across remote teams. Developed training programs for new investigators, fostering high-performing compliance teams through effective process improvement.
Overview
18
18
years of professional experience
Work History
Quality Assurance Advisor
USAA
Pittsburgh, USA
06.2021 - 01.2026
- Collaborated within a team of 12 Quality Assurance Advisors to review case investigations completed by an AML team of over 50 investigators, performing both SAR and no SAR decisioning to ensure accurate outcomes and proper mitigation of red flags.
- Conducted approximately 4-5 SAR reviews per day, depending on case complexity and transactional analysis, while maintaining over 90% quality per quarter with minimal SAR corrections required.
- Reviewed 8-10 No SAR decisions per day, consistently maintaining over 90% quality per quarter with zero missed SAR determinations.
- Delivered detailed quality feedback via SharePoint to enhance SAR/No SAR narratives and ensure all required documentation was completed prior to FinCEN submission or case closure.
Quality Assurance Advisor
PNC Bank
Pittsburgh, USA
02.2017 - 06.2021
- Oversaw quality for team of 5 AML investigators, reviewing 10-15 AML cases daily (SAR and No SAR), providing targeted coaching to ensure accurate decisioning and complete documentation.
- Facilitated daily team huddles by analyzing prior-day case data, presenting performance insights, and identifying process improvement opportunities.
- Led team development and engagement initiatives; organized in-person and virtual team-building activities to enhance collaboration, morale, and cohesion during transition to remote environment.
AML Investigator II
PNC Bank
Pittsburgh, USA
05.2013 - 02.2017
- Conducted complex AML investigations, approximately 8-10 per day submitted by analysts based on specific red flag scenarios to either file a SAR with FinCEN or submit the case as No SAR ensuring all evidence is factual based and all red flags are mitigated.
- Conducted complex AML investigations (4-5 per day) from analyst referrals to determine whether to file SARs with FinCEN or close cases as No SAR, ensuring evidence-based findings and mitigation of red flags.
- Completed 20-25 AML analyst reviews daily, applying analytical and decision-making skills to escalate cases for investigation or close based on transactional activity and KYC findings.
- Mentored new hires by onboarding 2-5 employees and serving as primary point of contact for 8-10 contractors while supporting investigators needing improvement.
Fraud Investigator
Citizens Bank
10.2007 - 05.2011
Fraud Operations Supervisor II
Citizens Bank
05.2011 - 01.2012
- Led team of 8 employees in secondary reviews, coaching, and ongoing support to enhance performance and accuracy in fraud operations.
- Conducted investigations on deposit fraud (e.g.,counterfeit checks, money orders, scams), applying Regulation CC holds or hard holds to ensure proper verification and clearance.
- Participated in LEAN initiatives to standardize workflows and streamline operational processes in fraud investigations.
Education
Associate of Arts (AA) - Criminal Justice
Community College of Allegheny County
Pittsburgh, PA06-2006
Skills
- Quality Assurance and Case Review
- AML / BSA Investigations
- SAR writing
- Fraud investigations
- Regulatory compliance
- Transaction monitoring
- Audit Management
- Compliance Software
- Risk Management Tools
- Case Management Platforms
- Data Analysis and Investigative Research Tools
- Microsoft Excel
- SharePoint
- Communication
Systems And Tools
- Transaction Monitoring Systems
- Case Management Platforms
- Actimize
- Safire
- ECAMS
- SharePoint
- Microsoft Excel
- Touchpoint
- Data Analysis and Investigative Research Tools
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteSalary Range
$1/yr - $150000/yrTimeline
Quality Assurance Advisor
USAA
06.2021 - 01.2026
Quality Assurance Advisor
PNC Bank
02.2017 - 06.2021
AML Investigator II
PNC Bank
05.2013 - 02.2017
Fraud Operations Supervisor II
Citizens Bank
05.2011 - 01.2012
Fraud Investigator
Citizens Bank
10.2007 - 05.2011
Associate of Arts (AA) - Criminal Justice
Community College of Allegheny County