Stephanie Wagner
FRESNO
Summary
Real estate professional with extensive experience in property sales, client management, and market analysis. Known for collaborative approach and results-driven mindset, consistently meeting client expectations while adapting to changing market conditions. Demonstrates strong negotiation skills and in-depth knowledge of property regulations.
Overview
22
22
years of professional experience
Work History
Realtor
Realty Concepts, Inc.
04.2019 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Office Manager
Allergy Institute
06.2017 - 06.2019
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
- Oversaw accounting, budgeting, and financial reporting.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 7 employees.
Business Manager
Western Dental & Orthodontics
01.2010 - 03.2015
- Manage and supervise a four million dollar operation of a Dental and Orthodontic office
- Supervise 20 employees including front and back office staff
- Manage a substantial patient flow
- Work with analytical and financial data, including budgets, financial statements and reports
- Conducts financial consultations with new and existing patients and contracts or re-contracts patients for Orthodontic and Dental treatment
- Conduct all annual employee reviews
Director of Recruitment, Western Division
Rx relief
06.2006 - 12.2009
- Source, recruit and prescreen candidates to make a quality match
- Recruit Western Division (CA, WA, OR, NV, AZ, ID, CO, UT) temporary and direct hire candidates
- Staff and manage pharmacist schedules in FL and CO regions
- Strategize with Regional Managers on hiring candidates based on market
- Post ads on career sites for the West on Southeast division
- Manage inquiries from all websites, incoming phone calls and advertisements
- Coordinate all direct mail campaigns for recruiting and sales for the West Coast and Southeast
- Counsel employees on performance and behavior issues
- Participate in job fairs, interview days at Pharmacy Schools and trade shows
Disability Evaluation Analyst
CA Disability Department
09.2005 - 05.2006
- Adjudicated Social Security, Supplemental Income and/or Medi-Cal applications for disability benefits
- Documented cases with required medical and vocational information and made decisions by applying appropriate provisions of the law
- Obtained, analyzed and evaluated medical and vocational information
- Conferred with medical consultants to resolve complex case issues
- Contacted claimants, employers, relatives, social agencies and others to obtain nonmedical evidence
- Prepared a written determination providing a medical and legal rationale for the decision made
Branch Coordinator
InteliStaf
05.2003 - 05.2005
- Schedule field employees with clients open orders
- Oversee new hire onboarding process
- Perform the prescreening, interview, and orientation process of field employees
- Counsel field employees regarding nonclinical issues
- Handle risk management situations
- Recruit candidates using multiple resources
- Support the day-to-day operations and administrative tasks
- Maintain staffing reports
Education
BS - Business Management
CSU Fresno
Fresno, CA05-2003
Skills
- Client relations
- Strong negotiation skills
- Property marketing
- Database management
- Market research
- Open house coordination
- Active California real estate license
- Client needs assessment
- MLS expert
- Proficient in Microsoft office
- Conflict resolution
- Medical practice operations
- Team leadership
- Staff recruitment and training
Timeline
Realtor
Realty Concepts, Inc.
04.2019 - Current
Office Manager
Allergy Institute
06.2017 - 06.2019
Business Manager
Western Dental & Orthodontics
01.2010 - 03.2015
Director of Recruitment, Western Division
Rx relief
06.2006 - 12.2009
Disability Evaluation Analyst
CA Disability Department
09.2005 - 05.2006
Branch Coordinator
InteliStaf
05.2003 - 05.2005
BS - Business Management
CSU Fresno
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